Christopher P.
Fractional COO/CTO | ERPs & CRMs | BI & Operations Consulting
I help organizations build clear, scalable, human‑centered operational systems — from ERP/CRM implementations to BI architectures, workflow design, SOPs, and cross‑functional process optimization. With 20+ years of experience across Medical, Retail, Supply Chain, Ecommerce, and Technology, I specialize in turning complex operations into structured, efficient, data‑driven systems that teams can actually use. If your business needs clarity, structure, and systems that scale, I can help. I work at the intersection of operations, technology, and data, helping companies design and implement systems that support growth, reduce friction, and improve decision‑making. ERP & CRM Implementations Successful implementations across: Microsoft Dynamics NetSuite Salesforce Xorosoft Shopify Custom ERP/CRM solutions I design architectures, workflows, integrations, and governance models that make your systems work for your people — not the other way around. Business Intelligence & Data Architecture I build BI ecosystems that tell the story of your business: Data governance Data warehousing Semantic layers SQL (SSMS, SSRS), BigQuery, PowerBI NetSuite Analytics, custom dashboards, forecasting models I specialize in smoothing volatile data segments, identifying anomalies, and creating visualizations that drive executive decision‑making. Operational Systems & Process Consulting I help companies redesign how work moves: Workflow mapping SOP development Organizational design RACI frameworks Automation & integrations Product hierarchies & taxonomies Supply chain process optimization My focus is always on clarity, scalability, and adoption. Industries I’ve Worked In Medical & Healthcare Retail (Furniture, Appliances, Electronics, Consumables) Ecommerce & DTC Supply Chain & Logistics Technology & SaaS Education & Media Companies include Sears, Walmart, Canadian Tire, Tepperman’s Furniture, Trudell Medical, Mood, and others. How I Work I’m a structured thinker who blends technical depth with operational clarity. I use diagrams, tables, frameworks, and visual storytelling to help executives and teams understand complex systems quickly. My approach is simple: Build systems that serve people — not the other way around. Education & Teaching I teach post‑graduate courses in: Animation Media Technology Game Design Data Visualization I design dynamic curriculum that helps students understand and apply modern data concepts. Why Clients Hire Me Clear communication with executives and stakeholders Ability to connect business strategy to technical execution Deep experience across ERP/CRM, BI, and operational systems Strong documentation and governance discipline A calm, structured, analytical approach to complex problems A track record of building systems that scale
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $41k
Billed in all: $129,742$130k
$41k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 0.64% in CRM Software
Top 1% in 4 of 15 skills, ranked by MRR among everyone on Upwork with the skill.
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- #12NetSuite Development269 freelancers · 🇨🇦 #2Top 4%🇨🇦#2 of 11
- #16SQL Programming1,149 freelancers · 🇨🇦 #4Top 1%🇨🇦#4 of 38
- #17Microsoft Dynamics 365844 freelancers · 🇨🇦 #1Top 2%🇨🇦#1 of 19
- #22ERP Software1,408 freelancers · 🇨🇦 #2Top 2%🇨🇦#2 of 33