Kenneth G.

I keep Shopify orders, inventory, and 3PL shipments in sync so you stop losing sales to stockouts, delays, and "where's my order" tickets. I'm a Shopify and logistics operations specialist with 5+ years of experience across the full fulfillment cycle: inbound receiving, inventory tracking, order management, and shipment issue resolution. I currently support international eCommerce operations across AU, UK, and US warehouses, so I know how inventory discrepancies, delayed shipments, and fulfillment bottlenecks hit a brand's revenue. RESULTS I'VE DELIVERED: ✔ Run end-to-end shipment operations across AU, UK, and US warehouses: ASN creation, freight booking, invoicing, and discrepancy investigation ✔ Built Google Apps Script tools for shipment tracking and automated weekly stock analysis, replacing manual spreadsheet work ✔ Caught and resolved inventory and shipment discrepancies before they turned into stockouts or customer complaints ✔ Handled carrier issues, claims, and POD escalations through to resolution WHAT I CAN HELP WITH 📦 3PL & Fulfillment Operations - Warehouse receiving and inventory monitoring - Order fulfillment coordination - Carrier coordination and shipment tracking - Shipping issue resolution, claims, and POD verification - 3PL/warehouse sourcing and vendor evaluation (AU & US) 🛒 Shopify Operations - Order management and fulfillment workflows - Inventory synchronization - Product and SKU management - Purchase order management - Customer order support and issue handling 📊 Reporting & Automation - Excel and Google Sheets reporting - KPI and fulfillment tracking - Workflow automation and process documentation - Also: Amazon FBA shipment monitoring and discrepancy management TOOLS Shopify • 3PL/WMS/OMS • Google Workspace • Google Apps Script • Zendesk • Amazon Seller Central • TikTok Shop • SQL • Metabase • ClickUp • Asana • Claude, ChatGPT WHY CLIENTS WORK WITH ME ✔ Logistics and eCommerce experience in one person ✔ Strong communication and customer support background ✔ Independent, proactive, and process-minded ✔ Available 7AM-4PM Manila time, overlapping AU and US hours Tell me your biggest fulfillment headache and I'll reply with how I'd fix it.