Patricia I.
Customer Service
Hi! I’m a dedicated Administrative Support and Customer Service professional with a strong track record of helping businesses stay organized, productive, and connected with their customers. I bring a calm, solution-oriented approach to every task and work hard to deliver high-quality results on time—every time. With experience in office support, customer communication, and process coordination, I can help take time-consuming tasks off your plate so you can focus on growing your business. 💼 What I Can Help You With: Administrative assistance (data entry, document organization, scheduling, email management) Customer service (live chat, email support, phone handling, CRM updates) Professional communication with clients and internal teams Research, reporting, and file management Appointment setting and calendar coordination Order processing and customer issue resolution CRM, Google Workspace, and MS Office tasks ⭐ Why Clients Love Working With Me: Friendly, patient, and professional communication Fast learner who adapts quickly to new tools and workflows Highly organized, detail-oriented, and dependable Committed to accuracy, confidentiality, and exceptional service Available for long-term or short-term projects If you’re looking for someone who will treat your business like their own, provide smooth support behind the scenes, and ensure your customers feel heard and valued—I’m here to help. Let’s work together to make your operations easier and more efficient!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.4k
Billed in all: $17,403$17k
$3.2k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Management Skills
Ranked by MRR among everyone on Upwork with the skill.
- #130Problem Resolution837 freelancers · 🇵🇭 #32Top 16%🇵🇭#32 of 208
- #786Management Skills6,116 freelancers · 🇵🇭 #305Top 13%🇵🇭#305 of 1,901
- #1,075Phone Communication6,538 freelancers · 🇵🇭 #479Top 16%🇵🇭#479 of 2,978
- #2,057Technical Support11,267 freelancers · 🇵🇭 #1,164Top 18%🇵🇭#1,164 of 6,366
- #3,852Administrative Support27,852 freelancers · 🇵🇭 #2,016Top 14%🇵🇭#2,016 of 12,707
- #6,023Customer Service37,168 freelancers · 🇵🇭 #3,213Top 16%🇵🇭#3,213 of 18,591