Charresa C.

It is of great pleasure to be given this opportunity to unveil myself to you for recruitment. I have worked in the banking industry over the past twenty years. I have had the opportunity to work with a wide range of customers and exposed to different roles of the bank, of which grew my ability to deliver excellent customer service. I have held various positions, being Customer Service Representative, Senior Customer Support Representative, Transaction Monitoring Officer, Due Diligence Officer and currently Loan Officer. All of these positions has help me develop how I deal with customers to not only retain them but to attract new ones. Due Diligence experience has been the most influential part for me. To collaborate with employees to ensure that procedural and regulatory requirements are met while maintaining customer satisfaction and meeting department goals. Being a loan officer, I manage credit customers accounts in such a way that not only I deliver special service to them but I generate further business for the institution. I have made many recommendations that have been implemented to contribute to a greater impact. I have worked remotely for a about 6 plus months, while of which I was very productive, accountable and responsible in performing my duties. I have also delivered presentations on behalf of the bank to sell or make known of the products and services offered. I am a great team player, as I aim to work effectively and intentionally in every duty executed to contribute to a common goal.