Andrea M.

Bilingual (EN/ES) business professional with an MBA and 8 years of experience in business development, account management, and operations, gained at multinational companies like AIG and Zurich. I help businesses grow and run smoothly, from opening new markets to keeping the back office organized. My core skills, including prospecting, negotiation, CRM, reporting, and client ops, travel well across industries, and I also bring solid, hands-on experience in insurance and financial services. Where I can help: 🔹 Business Development & Sales Ops — Pipeline building, lead generation, market research. 🔹 Account & Client Management — Onboarding, renewals, retention, negotiation and follow-up. 🔹 Virtual Assistance & Admin Support — Inbox/calendar management, documentation, scheduling, back-office operations. 🔹 HR & People Support — Onboarding workflows, policy documentation, recruiting coordination. 🔹 Data, Reporting & CRM — Power BI, Salesforce, Zoho CRM, Excel; dashboards & KPI tracking. 🔹 Content & Marketing Support — Client-facing materials, LinkedIn/Instagram content, Google Ads campaign support, design tools (CapCut, etc.). 🔹 Insurance Specialist (Deep Expertise) — Personal & Commercial Lines, Underwriting & Risk Analysis (D&O, E&O, Casualty, Property, Marine, Environmental). If you need someone organized, bilingual, and easy to work with, let's talk!