Jo Lee C.
Fractional Account Manager | Client Success & Revenue Growth
If you're a SaaS founder or agency owner spending too much time managing client relationships instead of growing your business — I can take that off your plate. I step in as your Fractional Account Manager, managing your key client accounts so you and your team can focus on product, delivery, and growth. Over the past 8 years, I've managed enterprise accounts including L'Oréal, Kiehl's, HP, Klook, and HelloFresh across APAC. I've led teams of up to 7 account managers, delivered 30%+ revenue growth from existing accounts, and secured multi-million dollar marketing investments through Joint Business Planning. Here's how I can help you: - Own client relationships so you don't have to - Conduct Quarterly Business Reviews (QBRs) that actually drive decisions - Build renewal strategies that reduce churn and increase revenue - Coordinate cross-functionally between your clients and internal teams I offer monthly retainers for 3-10 client accounts, starting at $1,000/month. Book a 30-min Discovery Session (available on my profile) — we'll assess your needs and see if we're a match before committing to anything.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.4k
Billed in all: $17,261$17k
$483 in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 23% in Marketing
Ranked by MRR among everyone on Upwork with the skill.
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