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Kelly O.
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Kelly O.

Microsoft 365 Adoption & Change Specialist | Comms & AI Adoption

Most new technology initatives don’t fail because of technology, they fail because employees don’t adopt it. I help organisations turn Microsoft 365, AI and digital transformation investments into measurable behaviour change. Over 15+ years I’ve led change, communications and adoption programmes that increase engagement, improve usage and help organisations realise value faster. Recent results: ✓ 85% adoption achieved within 6 weeks ✓ 52% increase in employee engagement ✓ AI readiness support delivered across multiple organisations ✓ Experience across Microsoft 365, Teams, SharePoint, Viva and enterprise transformation Clients typically work with me when: • Microsoft 365 adoption is lower than expected • Employees resist change • Leadership alignment is weak • Internal communications aren’t landing • AI adoption feels risky or unclear • Technology value isn’t translating into behaviour If you need employees to actually use what you’ve invested in, let’s talk.

🇬🇧Stretford, United Kingdom$65/hr100% JSS5.00 (2)Since Jul 2025

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#340,898 / 412k
🇬🇧Country#8,794 / 10.7k
Revenue, last 30 days
$0
Total earnings
$1.8k

Billed in all: $2k

World#340,898 / 412k
🇬🇧Country#8,794 / 10.7k
Per project
$924

$0 in the last 6 months

Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇬🇧Country#2,874 / 10.7k
Projects in all
2
50% fixed50% hourly
World#328,886 / 412k
🇬🇧Country#8,917 / 10.7k

Earnings, last 30 days

$2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,975$2,000$2,025$2,050Oct 8Oct 23Nov 7

Skills