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Ethan Alejandro I.

Ethan Alejandro I.

Operation Specialist / Vendor Management

Operations Specialist with 4 years of experience in the tech industry, performing key functions such as team management, data analysis, technical support, vendor (BPO) relationships, and quality metrics tracking. Experienced in global environments, working fully in English with remote teams. Passionate about process automation and machine learning, currently transitioning into cybersecurity roles.

🇲🇽Merida, Mexico$12/hr70% JSS5.00 (1)Since Jul 2025

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,697 / 412k
🇲🇽Country#277 / 3,563
Revenue, last 30 days
$2.5k

Last 6 months: $12k

World#16,040 / 412k
🇲🇽Country#208 / 3,563
Total earnings
$28k

Billed in all: $35k

World#114,753 / 412k
🇲🇽Country#1,091 / 3,563
Per project
$9.4k

$6.2k in the last 6 months

World#17,111 / 412k
🇲🇽Country#248 / 3,563
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇲🇽Country#600 / 3,563
Projects in all
3
0% fixed100% hourly
World#304,140 / 412k
🇲🇽Country#2,073 / 3,563

Earnings, last 30 days

$35.5k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$34k$36kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. 3FAQs Compilation26 freelancers · 🇲🇽 #1Top 12%
  2. #18Webinar295 freelancers · 🇲🇽 #1Top 6%
  3. #26Operations Analytics328 freelancers · 🇲🇽 #1Top 8%
  4. #36Customer Service Training470 freelancers · 🇲🇽 #2Top 8%
  5. #62KPI Metric Development775 freelancers · 🇲🇽 #5Top 8%
  6. #69Vendor Management977 freelancers · 🇲🇽 #1Top 7%
  7. #85Program Management776 freelancers · 🇲🇽 #2Top 11%
  8. #996SQL12,903 freelancers · 🇲🇽 #10Top 8%