Radames D.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

SENIOR PARALEGAL | LEGAL OPERATIONS | CLIENT MANAGEMENT I help law firms and businesses manage complex workloads, improve client experiences, streamline operations, and keep important projects moving forward. I am a bilingual (English/Spanish) legal support and operations professional with nearly 10 years of experience in litigation, case management, client relations, and business operations. As a former Head Paralegal and Project/Case Manager, I have managed workflows involving more than 400 clients and contractors, supervised support staff, coordinated complex legal matters, and improved internal processes. My experience extends beyond traditional paralegal work. Whether you need substantive litigation support, someone to manage client relationships, or assistance improving day-to-day operations, I can take ownership of responsibilities, adapt to your team's needs, and help reduce the burden on your internal staff. AREAS OF EXPERTISE LITIGATION SUPPORT & EDISCOVERY • Civil and commercial litigation, consumer fraud, class actions, employment law, ADA matters, family law, probate, trusts and estates, landlord-tenant disputes, and criminal defense • Drafting and proofreading pleadings, motions, affidavits, discovery demands and responses, and other legal documents under attorney supervision • Discovery management, document review, eDiscovery productions, evidence organization, exhibit preparation, and legal research • State and federal court filings, procedural compliance, deadline management, and arbitration support (AAA, JAMS, FINRA) CLIENT MANAGEMENT & ONBOARDING • Client intake, onboarding, relationship management, and ongoing communications • Coordinating among clients, attorneys, external stakeholders, and internal teams • Managing expectations, tracking outstanding items, and ensuring timely follow-ups • Developing and improving client onboarding procedures, communication workflows, and intake systems BUSINESS OPERATIONS & PROJECT MANAGEMENT • Managing complex projects, competing priorities, deadlines, and deliverables • Developing workflows, improving internal processes, and identifying operational inefficiencies • Staff coordination, task delegation, project reporting, and administrative oversight • Document management, quality control, and process standardization LEGAL RESEARCH, TRANSACTIONS & DOCUMENT ANALYSIS • Legal and procedural research across multiple practice areas and jurisdictions • Contract preparation, transactional support, UCC filings, lien searches, and due diligence • Legal invoice reviews to identify duplicate charges, billing discrepancies, and inconsistencies • Document analysis, records organization, proofreading, and preparation of structured reports TECHNOLOGY & PLATFORMS • Case Management: Clio Manage, PracticePanther • eDiscovery & Documents: Relativity, Logikcull, Adobe Acrobat • Legal Research: Westlaw, LexisNexis • Court Filing: NYSCEF, EDDS, PACER • CRM & Project Management: Microsoft Dynamics, Asana, Monday (project management platform) • Productivity & Collaboration: Microsoft 365, Google Workspace, DocuSign • Arbitration: AAA, JAMS, FINRA HOW I CAN HELP Every organization has different needs and priorities. I focus on understanding your objectives, integrating with existing workflows, and providing reliable support that allows attorneys, business owners, and internal teams to focus on higher-priority responsibilities. I am comfortable working independently or collaboratively and can assist with individual projects, ongoing case management, client-facing responsibilities, and broader operational initiatives. Available for hourly, fixed-price, and ongoing engagements, including fractional legal support, client management, and operations consulting. I am not a licensed attorney and do not provide legal advice or representation. Substantive legal work requiring attorney supervision is performed under appropriately licensed counsel.