Kate H.

I'm a UX/Product Designer specialising in research-driven design for complex, niche markets. With experience in MarTech, PropTech, EdTech, and InsurTech, I help businesses turn user insights into high-impact product decisions. I bridge the gap between user needs, business goals, and data-informed design, with expertise in: * User Research & Testing - Conducting interviews, usability testing, data analysis & synthesis. * Workshop Facilitation - Leading research & strategy workshops for cross-functional teams. * UX & UI Design - Delivering end-to-end design, from user flows & wireframes to high-fidelity prototypes. * Data-Driven UX - Using GA, Hotjar, and behavioral analytics to optimize user experiences. Recent Impact: * Improved SME insurance platform UX, increasing user engagement & conversion. * Built a customer research recruitment system to compliment existing tools Let's connect! If you're hiring for a UX role or looking for a collaborator, feel free to reach out.