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Jeric P.

Jeric P.

People and knowledge management| customer services and support

⸻ I specialize in delivering excellent customer support, with over 4 years of experience creating positive customer experiences and resolving issues with efficiency and empathy. With 5years of people management under my belt, I lead teams with a focus on performance, collaboration, and growth. I’m driven by quality in everything I do from service delivery to team development, ensuring consistent results and high standards.

🇵🇭Quezon City, Philippines$8/hr90% JSSSince Jul 2025
GlobeUpwork

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#37,666 / 412k
🇵🇭Country#6,196 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $7.8k

World#36,297 / 412k
🇵🇭Country#6,733 / 56.3k
Total earnings
$17k

Billed in all: $17k

World#154,045 / 412k
🇵🇭Country#25,449 / 56.3k
Per project
$17k

$7.8k in the last 6 months

World#7,804 / 412k
🇵🇭Country#1,629 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$17.4k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$16k$17k$18kOct 9Oct 24Nov 8

Skill rankings: Top 9% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #16Avaya113 freelancers · 🇵🇭 #12Top 14%
  2. #37Knowledge Management183 freelancers · 🇵🇭 #7Top 20%
  3. #64People Management554 freelancers · 🇵🇭 #22Top 12%
  4. #150Intercom744 freelancers · 🇵🇭 #64Top 20%
  5. #1,395Data Analysis14,625 freelancers · 🇵🇭 #258Top 10%
  6. #1,705Email Communication14,124 freelancers · 🇵🇭 #948Top 12%
  7. #2,041Email Support14,954 freelancers · 🇵🇭 #1,236Top 14%
  8. #2,628Customer Support20,102 freelancers · 🇵🇭 #1,302Top 13%