Back to leaderboardLast snapshot: Nov 7
Jade Anvil C.
Customer Support Specialist
Provided prompt and empathetic support via email, chat, and social media (Facebook & Instagram), resolving inquiries, processing orders/returns, and escalating issues as needed. Managed company social media accounts: created and scheduled content, responded to messages and comments, and tracked engagement to improve brand visibility. Used CRM and social tools to document interactions and support workflows. Acted as a liaison between customers and internal teams, and consistently met or exceeded KPIs for response time, satisfaction, and resolution rates.
🇵🇭Makati City, Philippines$7/hr95% JSSSince Jul 2025
Earnings and projects
MRR
$1,272$1.3k
Last 6 months ÷ 6
World#38,482 / 412,022 / 412k
🇵🇭Country#6,432 / 56,319 / 56.3k
Revenue, last 30 days
$1,229$1.2k
Last 6 months: $7.6k
World#35,937 / 412,022 / 412k
🇵🇭Country#6,635 / 56,319 / 56.3k
Total earnings
$15,377$15k
Billed in all: $16,207$16k
World#161,324 / 412,022 / 412k
🇵🇭Country#26,535 / 56,319 / 56.3k
Per project
$15,377$15k
$7.6k in the last 6 months
World#8,902 / 412,022 / 412k
🇵🇭Country#1,899 / 56,319 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇵🇭Country#14,297 / 56,319 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇵🇭Country#43,767 / 56,319 / 56.3k
Earnings, last 30 days
$16.2k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 9% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
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- #4,813Customer Service37,167 freelancers · 🇵🇭 #2,496Top 13%🇵🇭#2,496 of 18,590