Muhammad Hilal A.

📌 𝗜𝗳 𝘆𝗼𝘂 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝗵𝗮𝘃𝗲 𝗹𝗲𝗮𝗱𝘀 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗖𝗥𝗠 𝗯𝘂𝘁 𝘁𝗵𝗲𝘆 𝗮𝗿𝗲𝗻'𝘁 𝗯𝗲𝗶𝗻𝗴 𝗳𝗼𝗹𝗹𝗼𝘄𝗲𝗱 𝘂𝗽 𝘄𝗶𝘁𝗵, 𝗿𝗲𝗮𝗰𝘁𝗶𝘃𝗮𝘁𝗲𝗱, 𝗾𝘂𝗮𝗹𝗶𝗳𝗶𝗲𝗱, 𝗮𝗻𝗱 𝗯𝗼𝗼𝗸𝗲𝗱, 𝘆𝗼𝘂'𝗿𝗲 𝗹𝗲𝗮𝘃𝗶𝗻𝗴 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝘀𝗶𝘁𝘁𝗶𝗻𝗴 𝗶𝗻 𝘁𝗵𝗲 𝗱𝗮𝘁𝗮𝗯𝗮𝘀𝗲. • Old leads are never contacted again • New leads get one or two follow-ups and disappear • Sales reps forget callbacks and next steps • Opportunities sit in the wrong pipeline stage • No-shows and lost leads aren't nurtured • CRM data becomes messy and unreliable • Follow-up depends too heavily on staff That is the part I fix. I build 𝗚𝗼𝗛𝗶𝗴𝗵𝗟𝗲𝘃𝗲𝗹 𝗖𝗥𝗠, 𝗿𝗲𝗮𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻, 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽, 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 systems that move leads from first contact to qualified opportunity, booked appointment, and closed customer. My focus is not one workflow. It is the entire system between a lead entering your business and that lead being contacted, followed up with, qualified, booked, won, lost, or reactivated later. 𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝗳𝗼𝗿 𝗬𝗼𝘂 • Database reactivation campaigns • Lead nurture campaigns • Cold, warm, and old lead follow-up • SMS and email sequences • Missed-call text back • No-show recovery • Quote and estimate follow-up • Lost opportunity reactivation • Lead qualification and routing • Appointment booking and reminders • Sales pipeline automation • Opportunity stage movement • Task creation and sales rep notifications • Speed-to-lead systems • Contact segmentation and tagging • CRM cleanup and restructuring • Lead source tracking • Cross-platform data synchronization • Reporting and operational alerts 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗥𝗲𝗮𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻 & 𝗙𝗼𝗹𝗹𝗼𝘄-𝗨𝗽 A lot of businesses spend money generating leads while thousands of older contacts sit untouched inside the CRM. I build systems that turn those databases back into active conversations. That can include: ✔ Old lead reactivation ✔ Dead lead campaigns ✔ Past customer campaigns ✔ Estimate and quote follow-up ✔ Unresponsive lead nurture ✔ No-show recovery ✔ Long-term nurture ✔ Seasonal campaigns ✔ Offer-based reactivation ✔ Behavior-based follow-up ✔ SMS + email multi-channel sequences ✔ Automated reply detection and routing The goal is simple: Get more appointments and conversations from leads you already paid for. 𝗚𝗼𝗛𝗶𝗴𝗵𝗟𝗲𝘃𝗲𝗹 𝗖𝗥𝗠 & 𝗦𝗮𝗹𝗲𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 I can build or clean up your GHL setup so your CRM actually reflects what is happening in the business. ✔ CRM architecture ✔ Pipeline design ✔ Opportunity stages ✔ Custom fields ✔ Tags and segmentation ✔ Lead source tracking ✔ Workflow automation ✔ SMS and email automation ✔ Calendar automation ✔ Forms and surveys ✔ Lead assignment ✔ Sales notifications ✔ Follow-up logic ✔ Database reactivation ✔ Reporting ✔ API and webhook integrations If your GHL account has dozens of workflows but nobody is completely sure what triggers what, I can simplify it. 𝗟𝗲𝗮𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗦𝗮𝗹𝗲𝘀 𝗣𝗶𝗽𝗲𝗹𝗶𝗻𝗲𝘀 I build automation around the full lead lifecycle: Lead enters → source is captured → lead is assigned → immediate follow-up begins → lead is qualified → appointment is booked → reminders are sent → no-show logic runs if needed → sales team is notified → opportunity stages update → unresponsive leads enter nurture → lost opportunities can be reactivated later The system keeps moving even when someone on the team forgets. 𝗻𝟴𝗻, 𝗠𝗮𝗸𝗲 & 𝗔𝗣𝗜 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 When GHL alone isn't enough, I connect the rest of the stack. ✔ n8n workflows ✔ Make automation ✔ Webhooks ✔ REST APIs ✔ CRM integrations ✔ Airtable ✔ Supabase ✔ Calendars ✔ Payment systems ✔ Lead providers ✔ Forms ✔ Internal databases ✔ Custom applications I can handle the architecture, implementation, testing, error handling, and edge cases instead of requiring every step to be mapped out beforehand. 𝗔𝗜 𝗩𝗼𝗶𝗰𝗲 𝗔𝗴𝗲𝗻𝘁𝘀 When calling is part of the sales process, I can add AI voice agents into the same automation system. I work with: • Vapi • Retell AI • ElevenLabs • Twilio • GoHighLevel • OpenAI / Claude These systems can handle: ✔ Inbound AI receptionists ✔ Outbound lead follow-up ✔ Lead qualification ✔ Database reactivation calls ✔ Appointment setting ✔ Calendar availability checks ✔ Call transfers ✔ CRM updates ✔ SMS follow-up after calls ✔ Call outcome routing The important part is not just making the AI talk. The voice agent needs to work correctly with the CRM, pipeline, calendar, workflows, notifications, and follow-up around it.