Juliana M.

Marketing and Customer Experience Analyst with over two years of experience in digital marketing, customer service, and data analysis. I have led the execution of direct marketing campaigns (email, WhatsApp, and SMS), managed and segmented databases, and developed performance reports to track KPIs and optimize results. I bring strong analytical skills, assertive communication, critical thinking, and exceptional attention to detail, enabling me to deliver effective solutions in fast-paced environments. With a solid academic foundation in Entrepreneurship and Innovation, I focus on data-driven strategies that strengthen brand positioning and enhance customer experience. I am motivated to contribute to results-oriented teams where I can create measurable impact while continuing to grow professionally.