Beatriz T.
Customer Support Specialist from the Philippines | Email Support
Need someone 𝙬𝙝𝙤 𝙘𝙖𝙣 𝙥𝙧𝙤𝙫𝙞𝙙𝙚 𝙚𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙩 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 while keeping your 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 store running smoothly? You're in the right place. 💎 I'm Beatriz, a Customer Support Specialist from the Philippines with experience supporting international Shopify and dropshipping brands. I help businesses deliver fast, friendly, and professional customer support through email, ensuring every customer has a positive experience. Here's how I can help: ✅ Email Customer Support ✅ Shopify Admin & Order Management ✅ Order Tracking & Fulfillment ✅ Returns, Refunds & Exchanges ✅ Chargeback Assistance ✅ Customer Complaint Resolution ✅ Product Inquiries ✅ Supplier Coordination ✅ CRM & Helpdesk Management ✅ Google Sheets & Excel As a business owner, I understand that excellent customer service builds trust, increases customer retention, and strengthens a brand's reputation. I communicate professionally, solve problems efficiently, and always treat customers with empathy and respect. If you're looking for a dependable Customer Support Representative, Shopify Customer Service Specialist, or eCommerce Virtual Assistant, I'd be happy to help your business deliver an outstanding customer experience. 𝐋𝐞𝐭'𝐬 𝐰𝐨𝐫𝐤 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫! 🚀
Earnings and projects
Last 6 months ÷ 3.1 months active (since Aug 2026)
Last 6 months: $1.3k
Billed in all: $1,465$1.5k
$1.3k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 16% in English
Ranked by MRR among everyone on Upwork with the skill.
- #22Re:amaze55 freelancers · 🇵🇭 #16Top 40%🇵🇭#16 of 40
- #380Order Management1,128 freelancers · 🇵🇭 #203Top 34%🇵🇭#203 of 562
- #399Email1,368 freelancers · 🇵🇭 #194Top 29%🇵🇭#194 of 514
- #513Freshdesk1,321 freelancers · 🇵🇭 #283Top 39%🇵🇭#283 of 621
- #565Shopify Dropshipping2,301 freelancers · 🇵🇭 #113Top 25%🇵🇭#113 of 320
- #577Ecommerce Support1,624 freelancers · 🇵🇭 #307Top 36%🇵🇭#307 of 760
- #597Dropshipping2,698 freelancers · 🇵🇭 #314Top 22%🇵🇭#314 of 1,022
- #642Order Fulfillment1,928 freelancers · 🇵🇭 #447Top 33%🇵🇭#447 of 1,262