Erika M.

I help businesses turn data into clear and useful information for better decision-making. I combine my experience in business operations, customer service and data analytics to analyze information, identify trends and create reports and dashboards that are easy to understand. What I can help you with: Data analysis and cleaning Excel reporting and dashboards SQL queries and data extraction Power BI dashboards and visualizations Tableau dashboards Customer and sales analysis CRM and customer data analysis Business and operational reporting Data validation and quality checks KPI tracking and performance analysis Data entry and organization when required as part of an analytics project. My technical skills: 📊 Excel 🗄️ SQL 🐍 Python / Pandas 📈 Power BI 📉 Tableau 💼 CRM & business processes 🤖 AI tools and automation I also bring practical experience in customer service, commercial operations, finance, procurement, logistics and sales analysis. This allows me to understand not only the data, but also the business context behind it.