Sharlene D.

Title: Remote Data Entry | Proofreader | Admin & Call Center Support Overview: I am a detail-driven professional with over 13 years of experience supporting federal programs, nonprofits, and healthcare organizations through data entry, proofreading, and client communication. My career spans FEMA Public Assistance grant documentation, pharmaceutical call center support, and community case management — giving me a unique mix of accuracy, empathy, and administrative expertise. What I Offer • Accurate and fast data entry (grants, compliance documents, case notes, spreadsheets) • Professional proofreading & editing (technical docs, reports, manuscripts, proposals) • Remote customer support & call handling (pharma, healthcare, nonprofit hotlines) • Organized administrative support (tracking deadlines, managing files, formatting reports) Why Choose Me • Managed millions in FEMA federal funding documentation with zero compliance issues • Edited and proofread federal reports, appeals, and manuscripts for published authors • Experience in healthcare and pharmaceutical call centers — HIPAA-sensitive support • Patient communicator with strong ability to work independently and meet deadlines Whether you need error-free proofreading, reliable data entry, or client support, I ensure your work is delivered with accuracy, professionalism, and care.