Amit J.

Professional Summary --------------------------- Microsoft 365 Consultant and Digital Growth Strategist with 21+ years of experience across IT support, cloud deployments, digital marketing, and business operations. Proven expertise in Microsoft 365 implementations, security, migrations, and automation. Experienced in managing cross-functional teams and scaling revenue-focused growth for startups, D2C brands, and B2B clients across Indian and global markets. Strong background in partner management, service delivery, and inbound tech support. Known for driving efficiency, user adoption, and customer success through data-driven strategies and agile execution. Core Competencies ------------------------ • Microsoft 365 Deployment & Admin • Email Migration & Hybrid Exchange • Azure AD, MFA & Security Policies • PowerShell Scripting & Automation • SharePoint & Teams Configuration • Performance Marketing & Analytics • SEO, CRO, CRM, UX/UI Strategy • Channel & Partner Management • Service Delivery & Transition Ops • Client Success & Business Growth Technical Skills ------------------ • Microsoft 365 & Security: Exchange Online, SharePoint, OneDrive, Teams, Intune, ADFS, DirSync, Azure AD Connect, MFA, Conditional Access, DLP, Defender for Office 365, Compliance Center • Migration & Administration: IMAP/PST Migration, Hybrid Exchange, DNS, Domain Configuration, Admin Center, PowerShell Scripting, License Management • Marketing & Growth Stack: Google Ads, Meta Ads, GA4, Tag Manager, HubSpot, Mailchimp, SEMrush, Hotjar, Zoho CRM, WordPress, Webflow • Collaboration & Reporting: Power BI, Microsoft Planner, Microsoft Forms, Google Workspace, Slack, Zoom, Trello, Jira, Asana • IT Support & Operations: Windows Server, Networking Basics, Freshdesk, Zendesk, CRM Integrations, Data Visuals, Knowledge Base Creation