Murtaza K.

Are you seeking a reliable professional who can increase sales, generate qualified leads, and deliver exceptional customer support while building long-term client loyalty? You’re in the right place. I am an experienced International Sales Executive, Customer Support Specialist, and Team Manager with a proven track record in revenue growth, lead conversion, and customer retention. I focus not only on closing deals but also on building strong relationships that drive sustainable business growth through clear communication and dependable support systems. ✅ Core Expertise • Customer Support via Email, Live Chat, and Phone • Telemarketing & High-Volume Cold Calling • Social Media Lead Generation & Prospect Research • B2B Lead Generation & Appointment Setting • CRM Management & Data Entry (Salesforce) • Helpdesk & Ticket Management (Zendesk) • ZoomInfo & LinkedIn Lead Research • Sales Consulting & Pipeline Optimization • Virtual Assistance & Administrative Support • Team Leadership & Workflow Optimization • Data Mining, Market Research & Contact Verification • Email & Inbox Management • VoIP Call Handling (RingCentral Glip) • Microsoft Office (Excel, Word, Outlook) • Google Workspace (Sheets, Docs, Gmail, Drive) • Calendar Scheduling & Time Management • E-commerce Support (Orders, Listings, Customer Inquiries) • Reporting, Documentation & Process Improvement • Strong Communication & Problem-Solving Skills ✅ With 5 years of combined experience 3 years in sales and 2 years in customer support I have successfully managed both B2B and B2C projects, consistently delivering high customer satisfaction and repeat business. I am highly skilled in CRM systems and ticketing platforms, with hands-on experience in upselling, cross-selling, and customer retention strategies. If you need support with lead conversion, customer retention, or managing your sales and customer service operations, I’m ready to help. I am committed to delivering measurable results and scalable solutions that help businesses grow efficiently.