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Austin K.

Austin K.

Customer Support and Success

Adaptable, detail-oriented professional with 4+ years of experience in LMS management client support and success in a fast-paced education environment. Helped design and manage orientations and curriculum. Proven track record of providing educational wellness, troubleshooting complex issues, and maintaining a 75 % student completion rate while managing 200+ student accounts.

🇺🇸Glendale, United States$20/hr90% JSSSince Aug 2025

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,622 / 412k
🇺🇸Country#6,732 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $8k

Total earnings
$23k

Billed in all: $24k

World#129,082 / 412k
🇺🇸Country#21,667 / 62.1k
Per project
$23k

$8k in the last 6 months

World#4,650 / 412k
🇺🇸Country#914 / 62.1k
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,092 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇺🇸Country#53,151 / 62.1k

Earnings, last 30 days

$24.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24,000$24,250$24,500$24,750Oct 8Oct 23Nov 7

Skill rankings: Top 9% in Community Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #268Community Management2,973 freelancers · 🇺🇸 #41Top 9%
  2. #778Phone Communication6,538 freelancers · 🇺🇸 #110Top 12%
  3. #2,538Customer Support20,101 freelancers · 🇺🇸 #162Top 13%
  4. #4,485Customer Service37,167 freelancers · 🇺🇸 #401Top 12%