Saurav R.

Dynamic and dedicated professional with 9+ years of IT experience, specializing in Project Management, Account Management, Requirements Engineering, Business Analysis, and Quality Assurance. Managing largest enterprise client accounts garnering $1.5+ millions in ARR and custom projects through expansion, cross sell and retention. Industry standard expertise in successfully executing CRM implementation projects, new feature delivery, integration projects, data migration, process building, customer journey and user adoption, Proven ability to manage enterprise client relationships, gather business requirements, oversee product feature delivery, and drive process improvements in a fast-paced SaaS environment. Expertise in fostering long-term client relationships and managing multiple complex projects simultaneously. Skilled in wearing multiple hats in a startup environment, ensuring seamless coordination between teams for optimal results. Deep knowledge and experience of CRM platform.