Eden Grace U.

Are you a busy executive or business owner who needs reliable support to keep your daily operations organized and running smoothly? I'm Eden Grace, a Virtual Assistant with 8+ years of experience supporting professionals, healthcare teams, and growing businesses. I specialize in executive assistance, administrative support, and business operations. I help manage the details behind your day-to-day work—from task coordination and CRM management to documentation, scheduling, and follow-ups—so you can focus on your priorities. MY CORE SERVICES Executive Assistance • Calendar management and appointment scheduling • Email and inbox management • Meeting coordination and action-item follow-ups • Task tracking and deadline management • Document preparation and organization • Research and information gathering Administrative Support • Data entry and spreadsheet management • File and database organization • Customer and client communication • Report preparation and record maintenance • Administrative follow-ups • SOP and process documentation CRM & BUSINESS OPERATIONS • CRM data entry and contact management • Lead tracking and follow-up coordination • Workflow and task management • Process documentation and SOP organization • Team coordination and operational support • Maintaining organized records and tracking progress HEALTHCARE ADMINISTRATION I also have experience supporting healthcare and behavioral health practices with: • Patient coordination and appointment scheduling • Insurance verification and eligibility checks • Prior authorization support • Medical records and EMR/EHR management • Claims follow-up and billing-related administrative support WEBSITE MANAGEMENT & SEO SUPPORT I also assist with website maintenance and SEO-related tasks to help businesses keep their online presence organized and up to date. • Website content updates and page management • Website maintenance and content organization • On-page SEO support • Keyword research and content optimization • Blog uploads and formatting • Meta title and meta description updates • Website content checks and basic quality assurance • SEO task tracking and reporting support I can help manage recurring website tasks, maintain organized content, and support ongoing SEO activities as part of your business operations. TOOLS & PLATFORMS Zoho CRM, Zoho Learn, Zoho Bookings, Zoho Mail, Zoho WorkDrive, Google Workspace, Microsoft Office, Slack, Microsoft Teams, Asana, Trello, ClickUp, Notion, HubSpot, DrChrono, eClinicalWorks, athenahealth, and ChatGPT. WHAT YOU CAN EXPECT FROM ME • Organized, detail-oriented work • Clear and professional communication • Reliable follow-through and task management • Adaptability to new tools and workflows • Respect for confidentiality and sensitive information • Consistent attention to accuracy and deadlines My approach is simple: keep things organized, communicate clearly, and follow through on the details that matter. Whether you need ongoing executive assistance, administrative support, help managing your CRM, or support coordinating business operations, I'm ready to help. Let's discuss your priorities and how I can support your team.