Von Ivan Ryan N.

Hi, I’m Von. I don’t just handle basic fraud detection, I architect revenue-defense strategies, aggressively win back disputed funds, and optimize complex payment infrastructures for high-volume e-commerce brands. If your merchant accounts are at risk, or you are losing massive revenue to chargebacks, alerts, and friendly fraud, I am the specialized solution you need. I bring deep, hands-on technical expertise across major payment processors, dispute networks, and subscription CRMs. I step into your operations on Day 1 with zero learning curve. Beyond day-to-day management, I am the "source of truth" who builds standard operating procedures (SOPs) and trains customer service and risk teams on whatever processor or rule system your brand utilizes. 🛠️ MY SPECIALIZED EXPERTISE INCLUDES: • End-to-End Chargeback Representment: I don't just accept disputes, I fight and win them. I compile airtight, processor-specific compelling evidence (compelling proof of delivery, matching IP logs, explicit TOS agreements, and customer communication history) to reverse chargebacks in favor of the merchant. • Chargeback Mitigation & Alerts: Expert implementation and real-time management of RDR (Rapid Dispute Resolution), CDRN (Cardholder Dispute Resolution Network), and Ethoca/Verifi alert systems to intercept disputes before they damage your MIDs. • Full-Stack Processor Operations: Deep compliance, fee optimization, and interface mastery across Stripe, Adyen, Authorize.net, and Shopify Payments. • Advanced CRM Integration: Seamless transaction troubleshooting, automated decline recovery, and mid-routing within CheckoutChamp (CloudFunnels), Konnektive, and Phoenix CRM. • Team Leadership & Training: Creating standard training modules and upskilling support teams on evolving processor rules, card network compliance, and high-efficiency dispute representment. Whether you need to aggressively lower an endangered chargeback ratio to save a processor, or you want an expert to build a high-win-rate dispute management team from scratch, let's connect and secure your business revenue.