Chukwuazokam N.

IT Support | Technical Support | CRM & Systems | Cybersecurity

I help businesses troubleshoot technical issues, manage business systems, support users, and keep day-to-day operations running smoothly. My experience spans IT support, technical troubleshooting, CRM administration, SaaS tools, Google Workspace, Microsoft Office, cloud systems, documentation, and cybersecurity. Whether you need someone to resolve a technical issue, organize your business systems, manage CRM data, document processes, or provide reliable day-to-day technical support, I can step in and keep things moving. What I can help you with • IT & Technical Support — Troubleshooting, user support, software issues, system setup, access issues, and day-to-day technical assistance • Microsoft & Google Workspace Support — Microsoft Office, Google Workspace, account and user support, file organization, permissions, and workflow assistance • CRM Support & Administration — HubSpot, Salesforce, Zoho CRM, CRM data management, updates, organization, and workflow support • Systems & SaaS Support — Supporting cloud-based tools, business applications, user access, configurations, and recurring technical tasks • Cybersecurity Support — Security awareness, access control support, secure data handling, system documentation, and basic security-focused operational support • Documentation & SOPs — Creating clear SOPs, technical documentation, process guides, and repeatable workflows • Technical Virtual Assistance — Combining administrative support with technical knowledge to handle tasks that require more than basic VA skills Tools I work with Google Workspace | Microsoft Office | HubSpot | Salesforce | Zoho CRM | Airtable | Notion | ClickUp | Trello | Slack | Monday | Azure | AWS | Canva | WordPress | Zapier | Make I also have hands-on familiarity with cybersecurity and technical tools including Kali Linux, Wireshark, Metasploit, and Nessus, supported by cybersecurity and project management certifications. What you can expect from me ✓ Reliable technical support ✓ Clear communication and follow-through ✓ Organized systems and documentation ✓ Accurate CRM and data management ✓ Structured troubleshooting and problem-solving ✓ Security-conscious handling of business information ✓ Ability to learn new tools and adapt to existing workflows If you’re looking for a reliable IT Support Specialist, Technical Support Assistant, CRM Support Specialist, or Technical VA who can also bring cybersecurity awareness to your business, I’m ready to help.