Olivia Chidimma O.

Healthcare providers often lose valuable time to scheduling gaps, missed visits, documentation issues, and constant patient follow-ups, taking focus away from patient care. That’s where I come in. I'm a HIPPA Certified Medical Virtual Assistant with experience supporting home care agencies, healthcare teams, and busy professionals with the administrative tasks that keep their businesses running efficiently. I provide dependable support in recruitment coordination, caregiver onboarding, email and calendar management, customer service, scheduling, data entry, and documentation. I also offer compassionate ADHD companion support, helping clients stay organized, maintain routines, manage tasks, and stay accountable in a structured, encouraging, and judgment-free way. Here's how I can support you: • Medical and administrative virtual assistance • Home care agency support • Caregiver recruitment and onboarding • Email and calendar management • Appointment scheduling and follow-ups • Customer support (phone, email, and chat) • Data entry and document management • ADHD accountability and organizational support I believe in clear communication, attention to detail, confidentiality, and delivering high-quality work on time. My goal is to reduce your workload so you can focus on what matters most—providing excellent care and growing your business. If you're looking for a reliable, proactive, and detail-oriented virtual assistant who genuinely cares about helping your business succeed, I'd be happy to discuss how I can support your team. Let's connect and build an efficient workflow together. 🔹 What I can do for you: ✔️ Manage patient scheduling, appointments, and calendar coordination ✔️ Handle inbound and outbound calls with professionalism and empathy ✔️ Respond to emails and patient inquiries promptly and accurately ✔️ Maintain and update medical records with strict attention to detail ✔️ Assist with data entry, documentation, and report preparation ✔️ ADHD accountability and organizational suppourt ✔️ Provide top-notch customer support and resolve issues efficiently ✔️ Support telehealth operations and virtual office management 🔹 Why clients choose me: • Strong communication skills with a friendly and professional tone • High level of accuracy and attention to detail • Ability to multitask and manage time effectively • Commitment to patient confidentiality and data security • Reliable, organized, and proactive in solving problems Dedicated to Improving both patient and client experiences I am committed to delivering high-quality work, meeting deadlines, and exceeding client expectations. Whether you need ongoing support or help with a specific project, I am here to make your workflow smoother and your clients/patients happier. Let’s work together to improve your operations and provide outstanding service. Feel free to send me a message—I’d love to discuss how I can support your business CERTIFICATION HIPAA Privacy&Security Including Omnibus Rule-MEDSAFE COVID-19 Signs Symptoms and Preventive Action-MEDSAFE Harassment&Discrimination in the work place-MEDSAFE Cooperate compliance,Fraud Waste and Abuse-MEDSAFE Professional Development Skill-ALX Medical Virtual Assistant Simulation program-MEDVA LAUNCHPAD