Chris M.
Agile & Lean Expert | Operational Leadership & Process Optimization
I help organizations and teams streamline workflows, improve performance, and deliver lasting results. With 20+ years of experience across Fortune 500 companies, e-commerce, and healthcare, I bring a proven mix of Lean, Agile, and facilitation expertise to every engagement. ✅ Process Optimization: Mapping workflows, simplifying operations, and identifying improvement opportunities that boost efficiency and scalability. ✅ Agile & Lean Leadership: Driving continuous improvement, program delivery, and cultural alignment. ✅ Operational Excellence: Implementing practical systems that create clarity, accountability, and measurable impact. Beyond consulting, I excel at leading operations directly. I drive day-to-day execution, stabilize business processes, and help teams regain rhythm during growth or transition. I’ve successfully guided cross-functional operations in dynamic environments, bringing structure to scaling teams and building repeatable systems that support both performance and culture. My approach combines practical strategy with hands-on execution, ensuring that recommendations don’t just look good on paper but deliver real results in motion. I’m also the author of Tilt: How Poker Reveals the Secrets to Resilient Leadership and Clear Decisions, where I translate lessons from the poker table into tools for leading under pressure. That same perspective helps me guide teams with clarity, composure, and follow-through. Clients hire me when they need a strategic consultant to optimize operations, a facilitator to guide improvement conversations, or a hands-on leader to help their team adopt Lean and Agile practices. I provide clarity, structure, and actionable solutions that sustain results. Let’s connect to explore how I can strengthen your systems and deliver lasting results. Message me today to discuss your project needs!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.6k
Billed in all: $26,441$26k
$1.9k in the last 6 months
Across 4 contracts
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Miro
Ranked by MRR among everyone on Upwork with the skill.
- #14Miro191 freelancers · 🇺🇸 #3Top 7%🇺🇸#3 of 30
- #15Lean Manufacturing152 freelancers · 🇺🇸 #4Top 10%🇺🇸#4 of 46
- #18Project Portfolio Management89 freelancers · 🇺🇸 #6Top 20%🇺🇸#6 of 24
- #20Scaled Agile Framework166 freelancers · 🇺🇸 #7Top 12%🇺🇸#7 of 47
- #27Facilitation207 freelancers · 🇺🇸 #13Top 13%🇺🇸#13 of 93
- #43Six Sigma327 freelancers · 🇺🇸 #8Top 13%🇺🇸#8 of 96
- #44Continuous Improvement320 freelancers · 🇺🇸 #13Top 14%🇺🇸#13 of 94
- #170Ecommerce Order Fulfillment755 freelancers · 🇺🇸 #6Top 23%🇺🇸#6 of 46