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Chris M.
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Chris M.

Agile & Lean Expert | Operational Leadership & Process Optimization

I help organizations and teams streamline workflows, improve performance, and deliver lasting results. With 20+ years of experience across Fortune 500 companies, e-commerce, and healthcare, I bring a proven mix of Lean, Agile, and facilitation expertise to every engagement. ✅ Process Optimization: Mapping workflows, simplifying operations, and identifying improvement opportunities that boost efficiency and scalability. ✅ Agile & Lean Leadership: Driving continuous improvement, program delivery, and cultural alignment. ✅ Operational Excellence: Implementing practical systems that create clarity, accountability, and measurable impact. Beyond consulting, I excel at leading operations directly. I drive day-to-day execution, stabilize business processes, and help teams regain rhythm during growth or transition. I’ve successfully guided cross-functional operations in dynamic environments, bringing structure to scaling teams and building repeatable systems that support both performance and culture. My approach combines practical strategy with hands-on execution, ensuring that recommendations don’t just look good on paper but deliver real results in motion. I’m also the author of Tilt: How Poker Reveals the Secrets to Resilient Leadership and Clear Decisions, where I translate lessons from the poker table into tools for leading under pressure. That same perspective helps me guide teams with clarity, composure, and follow-through. Clients hire me when they need a strategic consultant to optimize operations, a facilitator to guide improvement conversations, or a hands-on leader to help their team adopt Lean and Agile practices. I provide clarity, structure, and actionable solutions that sustain results. Let’s connect to explore how I can strengthen your systems and deliver lasting results. Message me today to discuss your project needs!

🇺🇸Chattanooga, United States$90/hr100% JSS4.98 (5)Since Aug 2025

Earnings and projects

MRR
$927

Last 6 months ÷ 6

World#51,561 / 412k
🇺🇸Country#8,446 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $5.6k

Total earnings
$23k

Billed in all: $26k

World#129,102 / 412k
🇺🇸Country#21,670 / 62.1k
Per project
$2.9k

$1.9k in the last 6 months

World#57,112 / 412k
🇺🇸Country#9,533 / 62.1k
Projects, last 6 months
3

Across 4 contracts

0% fixed100% hourly
World#66,479 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
8

Across 10 contracts

20% fixed80% hourly
World#223,560 / 412k
🇺🇸Country#31,849 / 62.1k

Earnings, last 30 days

$26.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$25.5k$26.0k$26.5k$27.0kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Miro

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Miro191 freelancers · 🇺🇸 #3Top 7%
  2. #15Lean Manufacturing152 freelancers · 🇺🇸 #4Top 10%
  3. #18Project Portfolio Management89 freelancers · 🇺🇸 #6Top 20%
  4. #20Scaled Agile Framework166 freelancers · 🇺🇸 #7Top 12%
  5. #27Facilitation207 freelancers · 🇺🇸 #13Top 13%
  6. #43Six Sigma327 freelancers · 🇺🇸 #8Top 13%
  7. #44Continuous Improvement320 freelancers · 🇺🇸 #13Top 14%
  8. #170Ecommerce Order Fulfillment755 freelancers · 🇺🇸 #6Top 23%