Jose Mari O.

Operations Virtual Assistant | AI & Automation

Businesses don't just need a Virtual Assistant—they need someone who can keep operations organized, coordinate projects, solve problems, and improve processes. With 12+ years of experience in operations and administration, I support businesses by managing the details that keep projects moving. My background includes private label manufacturing, supplier coordination, production support, regulatory documentation, packaging, logistics, and client communication. I also leverage AI and automation tools to simplify workflows and reduce manual work. I believe great operations are built on accuracy, organization, and proactive communication. Whether it's coordinating suppliers, tracking production requirements, organizing documentation, testing AI systems, or improving workflows, my goal is always to make operations more efficient. What I can help you with 🔹 Operations & Project Coordination • Private label project coordination • Supplier and vendor follow-ups • Client communication • Production and material tracking • Logistics coordination • Project management using Asana 🔹 Administrative Support • Documentation and reporting • Google Workspace & Microsoft Office • Research and data management • File organization • Process documentation (SOPs) • Compliance and operational records 🔹 Technical & AI Support • AI chatbot testing and quality assurance • Knowledge base organization • Workflow automation using Zapier and Make • ChatGPT & Claude for operational workflows • Technical issue reporting • Process improvement Why clients enjoy working with me ✔ 12+ years of hands-on operations and administrative experience ✔ Strong background in manufacturing, private label operations, and regulatory documentation ✔ Able to coordinate multiple projects while maintaining accuracy and organization ✔ Comfortable working with both traditional business operations and modern AI-powered tools ✔ Proactive communicator who follows through until tasks are completed If you're looking for someone who can support both the operational side of your business and the systems behind it, I'd be happy to help.