Precious Joveine B.

💎✨ E-commerce Operations | Event Management | Podcast Coordination ✨💎 🚀 Detail-oriented and results-driven Virtual Assistant with 3+ years of experience across e-commerce operations, customer service, event coordination, podcast guest outreach, and administrative support. Skilled in managing end-to-end operations, optimizing workflows, and maintaining smooth, efficient business processes in fast-paced environments. 🎯 Core Expertise: ✅ E-commerce Operations, Order Fulfillment, Product Listing ✅ Customer Service & CRM/Ticketing ✅ Podcast Guest Outreach & Booking Coordinator ✅ Administrative & Data Management ✅ Social Media Scheduling & Content Support ✅ Inventory, Supply Chain & Logistics Coordination 💼 Professional Highlights: 🛒 E-commerce Pro: Managed full workflows including order processing, refunds, logistics coordination, supplier communication, and inventory accuracy 💬 Customer Support Specialist: Provided high-volume support via email, chat, social media, and CRM platforms (Gorgias, Zendesk, Salesforce) 🎙️ Podcast Coordinator: Handled guest outreach—research, booking, scheduling, episode themes, and talent fee negotiations 🗂️ Content Manager: Managed captions, episode titles, and content calendars with precision 📅 Event Support: Coordinated suppliers, scheduling, and logistics for seamless event execution 📊 Financial Admin: Processed invoices, tracked expenses, and prepared monthly reports 🤝 Team Player: Assisted in recruitment and onboarding during peak seasons 🛠️ Technical Skills: 💻 Google Workspace | Microsoft Office | Shopify | WooCommerce 📧 Salesforce | Gorgias | Zendesk | Klaviyo | Mailchimp 🎨 Canva | Photoshop | Lightroom 📱 Meta & TikTok Business Suite 📋 Trello | Asana | Slack | Netsuite | Calendly 🚚 Courier Booking Apps & CRM Tools 🌟 What Sets Me Apart: ⭐ Operational efficiency + strong communication ⭐ Creative problem-solving mindset ⭐ Accuracy, structure & professionalism in every task ⭐ Thrives in multi-tasking, fast-paced environments ⭐ Quick learner with strong initiative 🗣️ Languages: English & Filipino (Fluent) ✨ Open to roles in: 🔹 Virtual Assistance 🔹 E-commerce Operations 🔹 Customer Support 🔹 Podcast Production 🔹 Community Management 🔹Booking & Scheduling Coordinator 🔹Social Media Manager 🔹 Administrative Support 📩 Ready to streamline your operations? 🚀 💼 Let's connect! I'm available for both short-term projects and long-term partnerships. ✉️ Send me a message to discuss how I can support your business goals and help you achieve success! 🎯 ⭐ Let's make your business run smoother—starting today! ⭐