Jonathan G.
Process and Document Specialist | SOP | Compliance | Email Automation
I help small and mid-sized organizations build structure around their operations through SOP development, policy documentation, workflow optimization, compliance support, and automation systems. Many businesses operate with fragmented processes, undocumented workflows, and inconsistent compliance practices — creating inefficiencies, missed obligations, and unnecessary risk. I help organize and standardize those systems so teams can operate more efficiently, stay aligned, and remain audit-ready. Services: 📄 SOP creation and process documentation 🗂️ Policy and procedure development 🔁 Workflow optimization and operational process improvement ⚙️ Marketing automation setup and process support 📊 Compliance tracking, obligation monitoring, and documentation 🔍 Regulatory research and requirement summarization 🧾 Audit readiness support, gap identification, and internal documentation 📈 Spreadsheet and system-based workflow tracking Background: Juris Masters and Bachelor’s in Health Data Governance, Privacy & Security with professional experience in operations, marketing systems, workflow automation, CRM governance, and regulated business environments. My background combines process design, documentation, compliance structure, and operational efficiency — helping organizations create systems that are practical, scalable, and easy to maintain. Best fit for: ✔️ Businesses needing SOPs or internal process documentation ✔️ Teams looking to improve workflows and reduce inefficiencies ✔️ Organizations needing compliance structure, audit prep, or policy documentation ✔️ Founders and operations teams building scalable internal systems Strong operations start with strong systems. I help businesses build the documentation, workflows, and controls needed to operate efficiently and stay organized as they grow.
Earnings and projects
Last 6 months ÷ 4.8 months active (since Jun 2026)
Last 6 months: $11k
Billed in all: $11,324$11k
$11k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Data Management
Ranked by MRR among everyone on Upwork with the skill.
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