Roshawn F.

I fix one broken ops workflow end-to-end: intake, CRM hygiene, lead follow-up, handoffs. Then I wire the backbone in n8n, Make, Airtable, HubSpot or Stripe. I founded and run KnockGenius, a field sales product live on web, App Store and Google Play. Diagnosis First. I map the broken job before I touch a tool. n8n, Make, HubSpot, Airtable, Stripe and AI show up when they earn their keep. They are not the identity. KnockGenius is the receipt. California solar reps get ranked knock-lists built from county records, permits and roof signals, on paid Solo, Pro and Enterprise seats. Anything that can email a customer or ship unpaid product passes a human gate first. I build client workflows the same way. What I build: • Outcome sprints for one painful process (not a Zap dump) • Ops backbones with agents or RAG behind the human steps when the job needs them • Human approval gates on anything that emails a customer or touches money • Production ownership after ship: monitoring, edge cases, definition of done How I work: • Async only (Loom + Upwork DM). No discovery call required to quote. • Tell me the broken job first. I map it, then set scope, milestones and done-criteria before anything touches production. Rate: $79/hr · Fixed projects from $1,000 · Hourly floor $65 Best fit: founders and ops leads who want one workflow fixed end-to-end and owned after launch. Not a fit: staff-aug, HubSpot ticket cleanup, cold-email VA work, or "build me agents" with no process mapped.