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Katia Vanesa M.

Katia Vanesa M.

Customer Service Representative | Logistics Assistant

Customer Service & Logistics Assistant I have over 3 years of experience in customer service, providing efficient support, resolving issues, and ensuring client satisfaction. Additionally, I have 6 months of experience in logistics, managing order processing, scheduling, and inventory coordination. I am responsible, empathetic, and solution-oriented, ready to help clients achieve their goals. I consistently maintained a CSAT score of 88%, ensuring customer satisfaction remained at a high standard in every interaction.

🇭🇳San Pedro Sula, Honduras$7/hr100% JSS5.00 (1)Since Aug 2025

Earnings and projects

MRR
$665

Last 6 months ÷ 6

World#65,923 / 412k
🇭🇳Country#237 / 1,029
Revenue, last 30 days
$609

Last 6 months: $4k

World#57,778 / 412k
🇭🇳Country#220 / 1,029
Total earnings
$4.4k

Billed in all: $4.6k

World#264,950 / 412k
🇭🇳Country#836 / 1,029
Per project
$4.4k

$4k in the last 6 months

World#39,044 / 412k
🇭🇳Country#189 / 1,029
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇭🇳Country#154 / 1,029
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇭🇳Country#529 / 1,029

Earnings, last 30 days

$4.6k+$609 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3.5k$4.0k$4.5k$5.0kOct 8Oct 23Nov 7

Skill rankings: Top 24% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #160Patient Care512 freelancers · 🇭🇳 #1Top 31%
  2. #1,745Phone Communication6,538 freelancers · 🇭🇳 #18Top 27%
  3. #9,092Customer Service37,167 freelancers · 🇭🇳 #116Top 24%