Ali S.

Your CRM should help your team follow up with leads and manage customers, not create more manual work. I help businesses improve CRM workflows, connect apps, and implement practical automation using GoHighLevel (GHL), n8n, Make, Zapier, Airtable, and API integrations. This includes fixing disconnected systems, automating lead follow-ups, organizing customer data, and connecting AI tools with existing business processes. CRM & SALES AUTOMATION GoHighLevel setup, CRM pipelines, lead capture, contact management, automated SMS and email follow-ups, appointment reminders, lead routing, and customer onboarding. WORKFLOW AUTOMATION & API INTEGRATIONS n8n, Make, and Zapier workflows. REST APIs, webhooks, data synchronization, Google Sheets, Airtable, form integrations, duplicate prevention, and troubleshooting existing automations. AI AGENTS & CUSTOMER SUPPORT AI chatbots, AI voice agents, automated customer inquiries, lead qualification, and CRM-connected AI workflows using tools such as OpenAI, Claude, Retell AI, and Twilio. BUSINESS OPERATIONS & PROJECT MANAGEMENT Internal workflows, task tracking, approvals, customer onboarding, and project management systems using Trello, Monday, ClickUp, Notion, and Circle.so. A FEW PROJECTS FROM MY UPWORK HISTORY Learning Platform Rebuild — $3,030 | 5 Stars WordPress, LearnDash, and WooCommerce platform improvements for an online education business. Trello Project Management System — $550 | 5 Stars Project management setup for a design services business. Circle.so Community Setup — $1,050 | 5 Stars Community platform setup and onboarding experience. My other work includes real estate websites, e-commerce improvements, and ongoing projects involving GoHighLevel, Airtable, OpenAI, and PDF automation. HOW I WORK I start by understanding your current setup and identifying what needs to change. From there, I help map the workflow, define integration requirements, coordinate implementation, and review the finished system against your business needs. Clients have highlighted my clear communication, attention to detail, and commitment to delivering what was agreed. Top Rated | 100% Job Success | $8K+ Earned on Upwork If you're dealing with a CRM that isn't working the way you need, disconnected apps, or repetitive tasks that could be automated, send me a message. Tell me which tools you're using and what's slowing your team down. I'll help you work out a practical next step.