Francisco F.

As a SaaS-savvy Account Executive and dedicated Customer Success Manager, I help B2B tech companies grow recurring revenue, increase retention, and build long-term client success. With over 5 years of experience managing full sales cycles and onboarding journeys, I specialize in turning customer relationships into measurable business outcomes. - Orchestrated strategic upsells and renewals, driving 30–40% YoY growth in ARR - Optimized CRMs such as Dynamics 365 and Salesforce, improving engagement workflows and reporting efficiency - Partnered with cross-functional teams to align sales, product, and support, ensuring customer satisfaction and expansion opportunities If you’re looking for someone to close deals, retain clients, and maximize SaaS revenue, let’s connect.