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Jessica O.
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Jessica O.

Customer Support, Bookkeeping/Accounting, Data Entry

Virtual Assistant incl. Bookkeeping | Data Entry | Customer Support (EN/DE) Hello, and thank you for visiting my profile! I bring over 12 years of professional experience in administration, data entry, and customer service, having worked in hospitals, clinics, and the hospitality industry. My background has given me a unique combination of precision, organization, and strong people skills, which I now offer as a virtual freelancer. 💡 What I do best: • Accurate and fast data entry (typing speed: 70 words per minute) and database maintenance • Administrative support (scheduling, email handling, document management) • Customer service with empathy and professionalism (English & German) • Basic bookkeeping support and organizational tasks • Clear communication and problem-solving under pressure 🌍 Why work with me? • I take pride in delivering clean, accurate, and reliable work – quality is my top priority • Detail-oriented and dependable – I understand the importance of accuracy • Flexible and fast learner – I quickly adapt to new tools and systems • Bilingual (German native, fluent English) – perfect for international clients • Friendly and approachable – I make collaboration smooth and pleasant I am looking forward to supporting businesses, entrepreneurs, or teams that need someone dependable, precise, and proud of delivering excellent results. Let’s connect and discuss how I can help your project succeed!

🇨🇭Zuerich, Switzerland$28/hr100% JSS5.00 (1)Since Aug 2025

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#18,194 / 412k
🇨🇭Country#23 / 573
Revenue, last 30 days
$2.7k

Last 6 months: $14k

World#14,721 / 412k
🇨🇭Country#17 / 573
Total earnings
$25k

Billed in all: $27k

World#123,980 / 412k
🇨🇭Country#136 / 573
Per project
$6.2k

$2.8k in the last 6 months

World#27,689 / 412k
🇨🇭Country#23 / 573
Projects, last 6 months
5
0% fixed100% hourly
World#41,746 / 412k
🇨🇭Country#35 / 573
Projects in all
4

Across 6 contracts

0% fixed100% hourly
World#283,741 / 412k
🇨🇭Country#347 / 573

Earnings, last 30 days

$27.1k+$2.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24k$26k$28kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Audio Transcription

Ranked by MRR among everyone on Upwork with the skill.

  1. #13Medicine449 freelancers · 🇨🇭 #1Top 3%
  2. #47Audio Transcription2,774 freelancers · 🇨🇭 #1Top 2%
  3. #60Light Bookkeeping1,382 freelancers · 🇨🇭 #1Top 4%
  4. #63German1,804 freelancers · 🇨🇭 #3Top 3%
  5. #82Notion2,323 freelancers · 🇨🇭 #1Top 4%
  6. #90Typing5,170 freelancers · 🇨🇭 #1Top 2%
  7. #96HR & Business Services1,631 freelancers · 🇨🇭 #1Top 6%
  8. #154Slack3,033 freelancers · 🇨🇭 #1Top 5%