Leon W.

Bilingual (German/English) Operations Specialist & AI Automator

I am a versatile technical consultant bridging the gap between advanced AI automation and day-to-day business execution. With native German fluency and extensive experience managing complex technical systems, I provide high-precision support across automation, data management, and client-facing operations. In the AI sector, I architect custom LLM pipelines utilizing OpenAI and Claude to automate manual workflows and deploy Model Context Protocol (MCP) integrations. My recent work includes engineering secure, AI-driven diagnostics tools that replace traditional data entry pipelines with real-time agentic workflows. Beyond development, I leverage my native German and technical advisory background to deliver localized customer support and precise client communication. I have spent years translating complex diagnostic data into actionable advice, making me highly effective at managing issue escalations and delivering transparent service to elite clientele. Additionally, I bring over eight years of experience in heavy data entry, CMMS logistics, and process optimization. Having managed SLA tracking, SAP environments, and technical documentation for a 1,400-unit industrial fleet, I excel in high-volume administrative workflows and vendor coordination where precision is critical.