Javari L.

Customer Service, Tech Support & Appt scheduler| Salesforce, CRM, EPIC

Professional Summary Driven and compassionate customer service professional with 7+ years of experience delivering exceptional support across healthcare, insurance, and call center environments. Skilled in managing high call volumes, resolving sensitive client issues with care, and navigating complex systems like Epic and Salesforce. Known for balancing efficiency with empathy, supporting vulnerable populations, and improving team workflows. Committed to continuous learning, operational excellence, and creating meaningful client interactions.