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Javari L.
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Javari L.

Customer Service, Tech Support & Appt scheduler| Salesforce, CRM, EPIC

Professional Summary Driven and compassionate customer service professional with 7+ years of experience delivering exceptional support across healthcare, insurance, and call center environments. Skilled in managing high call volumes, resolving sensitive client issues with care, and navigating complex systems like Epic and Salesforce. Known for balancing efficiency with empathy, supporting vulnerable populations, and improving team workflows. Committed to continuous learning, operational excellence, and creating meaningful client interactions.

🇺🇸Port St. Lucie, United States$25/hr100% JSS4.37 (4)Since Aug 2025

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,970 / 412k
🇺🇸Country#4,243 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $14k

Total earnings
$21k

Billed in all: $22k

World#135,461 / 412k
🇺🇸Country#22,578 / 62.1k
Per project
$5.3k

$4.7k in the last 6 months

World#32,544 / 412k
🇺🇸Country#5,398 / 62.1k
Projects, last 6 months
3

Across 4 contracts

0% fixed100% hourly
World#66,481 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
4

Across 5 contracts

20% fixed80% hourly
World#283,743 / 412k
🇺🇸Country#40,819 / 62.1k

Earnings, last 30 days

$22.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$22,000$22,250$22,500$22,750Oct 8Oct 23Nov 7

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #238Phone Communication6,538 freelancers · 🇺🇸 #70Top 4%
  2. #271Management Skills6,116 freelancers · 🇺🇸 #73Top 4%
  3. #514Technical Support11,267 freelancers · 🇺🇸 #67Top 5%
  4. #1,327Data Entry53,630 freelancers · 🇺🇸 #254Top 2%
  5. #1,402Customer Service37,167 freelancers · 🇺🇸 #247Top 4%