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Dayanna V.

Dayanna V.

Client Success & Account Manager for Logistics, Freight & Supply Chain

I help logistics, freight, and supply chain companies manage clients, carriers, and operations more efficiently combining hands-on account management with real industry experience in carrier sales, freight brokerage, and import/export. I have experience managing portfolios of 25+ active client accounts for a trucking company, owning the full client lifecycle onboarding, recurring check-ins, project coordination, billing, and upselling while working closely with internal teams to keep every account on track. My background spans carrier sales, sea freight, air cargo, and import/export operations, so I understand the operational side (tracking & tracing, scheduling, customer management) as well as the client-facing side. I also have experience running outbound sales and lead follow-up, supporting client consultation calls, and managing CRM systems and internal tracking tools to keep pipelines and operations organized. Bilingual in English and Spanish, I hold a Master's degree in International Trade and Customs and bring a global, detail-oriented perspective to every client relationship. If you're a logistics, freight, or supply chain business looking for someone who can manage clients and keep operations moving, let's talk.

🇬🇹Guatemala City, Guatemala$15/hr100% JSS3.00 (1)Since Sep 2025

Earnings and projects

MRR
$661

Last 6 months ÷ 6

World#66,138 / 412k
🇬🇹Country#99 / 369
Revenue, last 30 days
$0

Last 6 months: $4k

Total earnings
$10k

Billed in all: $12k

World#193,565 / 412k
🇬🇹Country#195 / 369
Per project
$10k

$4k in the last 6 months

World#15,236 / 412k
🇬🇹Country#41 / 369
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇬🇹Country#96 / 369
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇬🇹Country#276 / 369

Earnings, last 30 days

$11.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$11.4k$11.6k$11.8k$12.0kOct 8Oct 23Nov 7

Skill rankings: Top 13% in Carrier Logistics FACTS

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Carrier Logistics FACTS30 freelancers · 🇬🇹 #1Top 13%
  2. #57Dispatch & Tracking Solutions LETS244 freelancers · 🇬🇹 #1Top 23%
  3. #77Freight Forwarding316 freelancers · 🇬🇹 #1Top 24%
  4. #301Logistics Coordination1,159 freelancers · 🇬🇹 #1Top 26%
  5. #586Spanish3,288 freelancers · 🇬🇹 #11Top 18%
  6. #652Client Management2,926 freelancers · 🇬🇹 #5Top 22%
  7. #711Account Management3,086 freelancers · 🇬🇹 #3Top 23%
  8. #3,087Online Chat Support11,527 freelancers · 🇬🇹 #4Top 27%