Dayanna V.
Client Success & Account Manager for Logistics, Freight & Supply Chain
I help logistics, freight, and supply chain companies manage clients, carriers, and operations more efficiently combining hands-on account management with real industry experience in carrier sales, freight brokerage, and import/export. I have experience managing portfolios of 25+ active client accounts for a trucking company, owning the full client lifecycle onboarding, recurring check-ins, project coordination, billing, and upselling while working closely with internal teams to keep every account on track. My background spans carrier sales, sea freight, air cargo, and import/export operations, so I understand the operational side (tracking & tracing, scheduling, customer management) as well as the client-facing side. I also have experience running outbound sales and lead follow-up, supporting client consultation calls, and managing CRM systems and internal tracking tools to keep pipelines and operations organized. Bilingual in English and Spanish, I hold a Master's degree in International Trade and Customs and bring a global, detail-oriented perspective to every client relationship. If you're a logistics, freight, or supply chain business looking for someone who can manage clients and keep operations moving, let's talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4k
Billed in all: $11,716$12k
$4k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Carrier Logistics FACTS
Ranked by MRR among everyone on Upwork with the skill.
- #4Carrier Logistics FACTS30 freelancers · 🇬🇹 #1Top 13%🇬🇹#1 of 2
- #57Dispatch & Tracking Solutions LETS244 freelancers · 🇬🇹 #1Top 23%🇬🇹#1 of 1
- #77Freight Forwarding316 freelancers · 🇬🇹 #1Top 24%🇬🇹#1 of 1
- #301Logistics Coordination1,159 freelancers · 🇬🇹 #1Top 26%🇬🇹#1 of 7
- #586Spanish3,288 freelancers · 🇬🇹 #11Top 18%🇬🇹#11 of 30
- #652Client Management2,926 freelancers · 🇬🇹 #5Top 22%🇬🇹#5 of 10
- #711Account Management3,086 freelancers · 🇬🇹 #3Top 23%🇬🇹#3 of 8
- #3,087Online Chat Support11,527 freelancers · 🇬🇹 #4Top 27%🇬🇹#4 of 12