Back to leaderboardLast snapshot: Nov 7
Sharon Vi S.
Customer Service & Tech Support
PROFESSIONAL SUMMARY Dedicated Customer Support Specialist with 14 years of experience across voice, chat, and email platforms, including 12 years as a Technical Support Representative for a major New Zealand telecommunications company. Skilled in troubleshooting complex issues, managing high-volume inquiries, and ensuring seamless resolutions. I focus on creating positive customer experiences that strengthen loyalty. Adaptable, detail-oriented, and tech-savvy, I help businesses deliver reliable support that exceeds expectations.
🇵🇭Caloocan, Philippines$8/hr100% JSSSince Sep 2025
Earnings and projects
MRR
$830$830
Last 6 months ÷ 6
World#56,332 / 412,022 / 412k
🇵🇭Country#11,003 / 56,319 / 56.3k
Revenue, last 30 days
$1,056$1.1k
Last 6 months: $5k
World#40,659 / 412,022 / 412k
🇵🇭Country#7,993 / 56,319 / 56.3k
Total earnings
$11,657$12k
Billed in all: $13,253$13k
World#183,866 / 412,022 / 412k
🇵🇭Country#30,034 / 56,319 / 56.3k
Per project
$11,657$12k
$5k in the last 6 months
World#13,105 / 412,022 / 412k
🇵🇭Country#2,963 / 56,319 / 56.3k
Projects, last 6 months
1
Across 2 contracts
50% fixed50% hourly
World#128,092 / 412,022 / 412k
🇵🇭Country#14,297 / 56,319 / 56.3k
Projects in all
1
Across 2 contracts
50% fixed50% hourly
World#360,671 / 412,022 / 412k
🇵🇭Country#43,767 / 56,319 / 56.3k
Earnings, last 30 days
$13.3k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 21% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #2,638Technical Support11,267 freelancers · 🇵🇭 #1,546Top 23%🇵🇭#1,546 of 6,366
- #7,805Customer Service37,167 freelancers · 🇵🇭 #4,327Top 21%🇵🇭#4,327 of 18,590