Radinda N.

Your business is growing but the inbox keeps filling up, customers keep waiting, and small tasks start stealing your time. That’s where I come in. I help businesses stay organized, responsive, and consistent by handling customer support, admin operations, and content tasks without needing constant direction. I work best in roles that require focus, consistency, and responsiveness. I’m reliable, quick to learn new tools, and committed to helping businesses manage content, support customers, and create engaging visuals for their products. I focus on keeping things handled, not just checked off. I make sure messages are answered, backlogs are cleared, and daily operations keep running the way they should; steady, efficient, and under control. When things run smoothly behind the scenes, you get to focus on growth. And that’s exactly what I help you do. ✨What can I do to Your business ✨ 🔸DM Setter | Outreach Specialist Experienced in social media outreach, lead qualification, follow-ups, and personalized DM engagement. Skilled in building natural conversations, tracking leads, and supporting brand growth through organized and relationship-driven communication. Tools: Instagram, Google Sheets, ChatGPT, and AI-assisted outreach tools. 🔸Content Moderator I have 3.5 years of experience working as a Content Moderator, where I handled minimum 1500 case of content per day with 98% accuracy, consistency, and attention to detail. I am used to working in shifts, meeting deadlines, and maintaining quality standards in fast-paced environments. Tools: Internal Tools 🔸Customer Service (Chat | DMs | E-mail) I also experienced as an online shop chat admin, managing 50–100 customer conversations per day with responsive communication, problem-solving, and a strong focus on customer satisfaction. assisting customers, responding quickly to inquiries, and supporting product sales through clear and friendly communication. Tools: WhatsApp, Gmail 🔸Social Media Content Handling (TikTok, Instagram) Your social media shouldn’t feel like a chore. I help brands stay active, consistent, and engaging without you having to worry about what to post next or when to post it. I focus on content that looks good, feels natural, and actually connects with your audience. • Content planning for TikTok & Instagram based on your brand vibe • Designing visuals with Canva for promos, posts, and story content • Short-form video editing using CapCut (Reels, TikTok, product content) • Caption writing that sounds human, relatable, and engagement-driven • Scheduling and posting to keep your account active and consistent • Replying to comments and messages to build real interaction with your audience I help make sure your social media stays alive, polished, and engaging, so your brand stays visible and your audience keeps paying attention. Tools: Canva, CapCut Pro. ✨Why Businesses Feel Confident Working With Me✨ ☑️ I Think Beyond the Task I pay attention to what can be improved, not just what needs to be completed. ☑️ Independent & Reliable I manage my responsibilities without constant follow-ups or supervision. ☑️ Detail-Oriented Work Accuracy matters to me because every small mistake can affect your brand. ☑️ Responsive and People-Focused I move quickly, but I also make sure customers feel heard and taken care of. If you’re looking for someone dependable to support your customers and keep your operations running smoothly, I’m ready to step in. Let’s talk about how I can support your business and make the day-to-day work lighter. Send me a message anytime. ✨