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Chad C.

Chad C.

AI Automation Engineer | Systems for Service Businesses

I build AI automation systems on n8n, Make, GoHighLevel, and Airtable for service businesses and operators who are growing but being held back by manual work, broken workflows, and data they can't trust. There's a difference between someone who can connect tools and someone who understands why those tools need to be connected. What's breaking down. Where revenue is leaking. What a working system actually has to do to hold up at scale. I don't just build what you ask for. I diagnose what's actually broken first. I work directly with business owners and operators — not as a subcontractor for agencies. Recent builds: A performance marketing agency was losing 3 to 4 hours a week manually logging into client Zoom accounts, counting calls, cross-checking GoHighLevel and spreadsheets, and eating disputed invoices because they had no proof of outcomes. Two to three other people had already tried to solve it. We built a two-phase system: AI-powered call qualification that auto-classifies every call as billable or not with transcript evidence, connected to a full billing OS with a client portal, Stripe invoicing, dispute management, and enforcement logic — Airtable as the single source of truth. Result: $38,100 in verified billable revenue captured across 322 tracked meetings. Zero manual reconciliation. "You're wasting a lot more time trying to fix this yourself than you would just working with Chad. Your time is worth more than that." An HVAC company in Austin was answering every inbound call manually — no standardized intake, no automated booking, technicians getting routed back-to-back across the city without drive time built in. Emergency calls had no triage process. We deployed an AI voice receptionist on Retell AI that handles the full intake flow: repairs, installs, maintenance, cancellations, reschedules, emergency triage, and spam filtering — all without a human touching the call. A calendar agent in n8n manages booking logic and drive-time buffering automatically. The phone is now answered 24/7 without staffing a full-time CSR. A second Sway Digital engagement is currently in build: a full Ops Intelligence OS connecting Meta Ads, Microsoft Clarity, GoHighLevel, Airtable, and Zoom into a single source of truth. Every layer of the business — ad spend, landing page performance, lead journeys, investor outcomes, and billing — visible in one place. Built to run up to 10 clients without structural changes. What I typically solve: - Admin-heavy workflows eating founder or team time - CRM data that's inconsistent, incomplete, or untrustworthy - Billing and revenue tracking that can't survive a dispute - No visibility into what's actually happening operationally - Processes that break or need manual patching as you grow - AI and voice systems that need to handle real-world edge cases Stack: n8n · Make · GoHighLevel · Airtable · Retell AI · OpenAI · Softr · Stripe · Zoom · Meta Ads API · APIs and custom integrations How engagements work: 1. I learn your goals, constraints, and what success actually looks like 2. Scope and plan: build roadmap, access checklist, and clear deliverables 3. Build, test, ship: regular updates and QA before handoff 4. 30-day post-launch support included: fixes and optimization at no extra charge If you want someone to execute a spec, I'm probably not your person. If you want someone who can look at your operation, identify where the real problem is, and build something that holds up — let's talk. Hit the green Send a message button, tell me what you're trying to fix, what tools you're on, and any deadlines. I'll ask a few targeted questions and we'll go from there.

🇺🇸Atlanta, United States$75/hr80% JSS5.00 (2)Since Sep 2025

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#274,354 / 412k
🇺🇸Country#42,921 / 62.1k
Revenue, last 30 days
$0
Total earnings
$4k

Billed in all: $4k

World#274,354 / 412k
🇺🇸Country#42,921 / 62.1k
Per project
$1.3k
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
3
100% fixed0% hourly
World#304,140 / 412k
🇺🇸Country#44,018 / 62.1k

Earnings, last 30 days

$4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,900$3,950$4,000$4,050Oct 8Oct 23Nov 7

Skills