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Paola P.
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Paola P.

Executive Assistant | Customer Support Manager | QA Specialist

Bachelor's degree student in tourism administration with experience in customer service, quality assurance, and administrative coordination, with a strong background in the BPO and logistics industries. Skilled in managing teams, handling documentation, and using tools like Excel for reporting and performance tracking. Bilingual, detail-oriented, and committed to delivering efficient, high-quality results. Pivot Tables in Excel - Dashboards and Analysis, Udemy USAP, 2021 Global Business, USAP Plus Griky.co, 2024

🇭🇳San Pedro Sula, Honduras$15/hr100% JSSSince Sep 2025

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#35,532 / 412k
🇭🇳Country#157 / 1,029
Revenue, last 30 days
$1.9k

Last 6 months: $8.2k

Total earnings
$9.1k

Billed in all: $9.6k

World#203,882 / 412k
🇭🇳Country#684 / 1,029
Per project
$4.6k

$8.2k in the last 6 months

World#37,940 / 412k
🇭🇳Country#187 / 1,029
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇭🇳Country#154 / 1,029
Projects in all
2
50% fixed50% hourly
World#328,886 / 412k
🇭🇳Country#368 / 1,029

Earnings, last 30 days

$9.6k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$7k$8k$9k$10kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Hospitality & Tourism

Ranked by MRR among everyone on Upwork with the skill.

  1. #24Internal Reporting156 freelancers · 🇭🇳 #2Top 15%
  2. #61Hospitality & Tourism814 freelancers · 🇭🇳 #2Top 7%
  3. #66Supervision392 freelancers · 🇭🇳 #7Top 17%
  4. #70Quality Audit572 freelancers · 🇭🇳 #1Top 12%
  5. #120Microsoft 365 Copilot933 freelancers · 🇭🇳 #1Top 13%
  6. #121Process Documentation883 freelancers · 🇭🇳 #3Top 14%
  7. #147Logistics Coordination1,159 freelancers · 🇭🇳 #2Top 13%
  8. #165Microsoft SharePoint1,122 freelancers · 🇭🇳 #1Top 15%