Erika D.

I help organizations turn messy processes, scattered knowledge, and outdated training into clear learning systems people can actually use. If you need an Articulate Rise or Storyline course, onboarding program, SOP-based training, LMS structure, compliance training, or internal learning system built with both strategy and execution, that is where I can help. My background combines instructional design, operations leadership, organizational psychology, and process improvement. I do not just build courses that look good. I build training that helps people perform better, ramp faster, follow the right process, and understand what “good” actually looks like on the job. I have built internal universities, onboarding programs, compliance training, leadership development, technical training, SOPs, knowledge libraries, and role-based learning paths for industries including insurance, telecom, and professional services. I am especially strong at taking information from subject matter experts and turning it into structured, engaging, easy-to-follow training. What I can help with: ✔ Articulate Rise and Storyline course design ✔ LMS setup, cleanup, organization, and learning paths ✔ Employee onboarding and role-based training programs ✔ SOPs, process documentation, and job aids ✔ Compliance, QA, and performance-focused training ✔ Scenario-based and gamified learning experiences ✔ Converting SME knowledge into scalable training systems Tools I work with include Articulate 360, Rise, Storyline, Vyond, Canva, TalentLMS, Absorb LMS, and process mapping tools. I also bring experience with Lean, Six Sigma, QA alignment, and continuous improvement. Clients usually come to me when their training is scattered, too text-heavy, hard to maintain, or disconnected from how the work actually happens. My job is to make it clearer, more usable, and easier to scale. If you need someone who can think through the learning strategy, organize the content, build the course, and connect it back to real business performance, I would be happy to help.