Amanda K.

I'm a reliable, detail oriented Virtual Assistant and Online Business Manager with 15+ years of experience supporting executives, entrepreneurs, and teams across administrative operations, client communication, and business systems. I specialize in keeping inboxes managed, calendars organized, workflows streamlined, and operations running smoothly so you can focus on the work that matters most. I've supported executives in legal services, managed operations for a global e commerce brand, and worked independently as a virtual consultant helping business founders build efficient systems from the ground up. I bring the same level of professionalism, discretion, and proactive problem solving to every client I work with. Here's how I can help: Executive & Administrative Support Inbox and email management, calendar scheduling, travel coordination, meeting logistics, and confidential correspondence Operations & Systems SOP and process documentation, workflow optimization, CRM setup and management, payroll administration (ADP, QuickBooks), bookkeeping support, and onboarding assistance Client Communication & Customer Support Email and chat support, customer retention, help desk management, and professional communication on your behalf Web, E Commerce & Digital Support Shopify operations, Etsy shop management, Wix website design and updates, product listing optimization, landing pages, and lead capture setup Content & Research Resume writing, LinkedIn profile optimization, research and content development, proofreading, editing, and ghostwriting in your voice and tone AI & Productivity AI assisted research and documentation, workflow automation, prompt design, and content evaluation (IBM AI Fundamentals certified) Tools I Work With: Google Workspace, Microsoft Office, Slack, Zoom, Calendly, QuickBooks, ADP, Shopify, Etsy, Wix, Google Sites, Trello, Asana, Canva, CRM platforms, Returnly, Kustomer, and more I'm tech savvy, highly organized, and committed to long term client relationships built on trust and consistently high quality work. If you're looking for someone who can step into your workflow and make everything run more smoothly, I'd love to connect.