Back to leaderboardLast snapshot: Nov 7
Ferrene U.
Customer Service and Technical Support - Fraud Analyst
Dedicated customer service specialist with almost 4 years of experience in providing skills to prioritize and multitask in a fast-paced working environment. Enhances customer experience by employing service-related behaviors, understanding customer desires and providing customized solutions to build loyalty.
🇵🇭Antipolo, Philippines$6/hr90% JSSSince Sep 2025
Earnings and projects
MRR
$1,208$1.2k
Last 6 months ÷ 6
World#40,448 / 412,022 / 412k
🇵🇭Country#6,908 / 56,319 / 56.3k
Revenue, last 30 days
$1,254$1.3k
Last 6 months: $7.2k
World#35,319 / 412,022 / 412k
🇵🇭Country#6,442 / 56,319 / 56.3k
Total earnings
$10,228$10k
Billed in all: $10,550$11k
World#194,673 / 412,022 / 412k
🇵🇭Country#31,638 / 56,319 / 56.3k
Per project
$10,228$10k
$7.2k in the last 6 months
World#15,489 / 412,022 / 412k
🇵🇭Country#3,574 / 56,319 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇵🇭Country#14,297 / 56,319 / 56.3k
Projects in all
1
Across 2 contracts
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇵🇭Country#43,767 / 56,319 / 56.3k
Earnings, last 30 days
$10.5k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 9% in Cultural Adaptation
Ranked by MRR among everyone on Upwork with the skill.
- #29Cultural Adaptation324 freelancers · 🇵🇭 #8Top 9%🇵🇭#8 of 76
- #128Problem Solving1,247 freelancers · 🇵🇭 #30Top 10%🇵🇭#30 of 302
- #230Communication Skills2,224 freelancers · 🇵🇭 #87Top 10%🇵🇭#87 of 797
- #697Customer Satisfaction3,986 freelancers · 🇵🇭 #338Top 17%🇵🇭#338 of 1,816