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Shahzaib I.
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Shahzaib I.

Shopify Customer Support VA|Customer Service|Live Chat & Email Support

🫸𝗪𝗵𝗮𝘁 𝗺𝗮𝗱𝗲 𝘆𝗼𝘂 𝘀𝘁𝗮𝗿𝘁 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗵𝗲𝗹𝗽 𝘁𝗼𝗱𝗮𝘆? Stop scrolling for another 𝗩𝗔 you'd need to train from scratch. Over 𝟱+ 𝘆𝗲𝗮𝗿𝘀 of experience handling successful Shopify stores. I specialize in providing 24/7 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲, 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁, 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗩𝗔, 𝗘𝗺𝗮𝗶𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁, 𝗮𝗻𝗱 𝗟𝗶𝘃𝗲 𝗖𝗵𝗮𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 with full time availability across flexible time zones. 𝗬𝗼𝘂 𝗱𝗼𝗻'𝘁 𝗻𝗲𝗲𝗱 𝗮 𝗩𝗔 𝘄𝗵𝗼 𝗰𝗹𝗮𝗶𝗺𝘀 𝘁𝗼 𝗸𝗻𝗼𝘄 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴. You need someone dependable who thinks, plans, and writes before acting: someone who learns your business, protects your customers, and brings order to what happens behind the scenes. Experienced as a 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿, I bring structure, accuracy, and accountability to every task I take on from the first customer email to the last order update. I take care of everything, from 𝙢𝙖𝙣𝙖𝙜𝙞𝙣𝙜 𝙤𝙧𝙙𝙚𝙧𝙨 𝙖𝙣𝙙 𝙞𝙣𝙫𝙚𝙣𝙩𝙤𝙧𝙮 𝙩𝙤 𝙝𝙖𝙣𝙙𝙡𝙞𝙣𝙜 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙖𝙣𝙙 𝙤𝙥𝙩𝙞𝙢𝙞𝙯𝙞𝙣𝙜 𝙮𝙤𝙪𝙧 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙨.❤️ I have a BIG heart for your success, and I treat your business like it's my own. I am your SECRET WEAPON for e-commerce success. ✦ 𝙋𝙧𝙚𝙢𝙞𝙪𝙢 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 & 𝙀𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙄 𝙘𝙖𝙣 𝙥𝙧𝙤𝙫𝙞𝙙𝙚: ✧ Email Support & Live Chat Support ✧ Email Support for orders, delivery, refunds, and product enquiries ✧ Customer Support/Customer Service for Shopify Stores ✧ Live Chat Support for pre-sale and post-purchase questions ✧ Order Processing, Shipments, Tracking & WISMO Support ✧ Delayed, Lost, Damaged & Incorrect Orders ✧ Review Monitoring & Responses ✧ Fulfillment Issues, Refunds, Returns, Exchanges & Cancellations ✧ Complaints, Escalations & Customer Follow-Ups ✧ Chargebacks & Payment Dispute Support ✦ 𝗦𝗢𝗖𝗜𝗔𝗟 𝗠𝗘𝗗𝗜𝗔 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ✧ Facebook & Instagram Messages ✧ Customer Inquiries and live chats ✧ Comment Moderation ✧ Review Monitoring & Responses 🛠️ 𝙏𝙊𝙊𝙇𝙎 𝙖𝙣𝙙 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 𝙄'𝙢 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙬𝙞𝙩𝙝 Fluent in the tools top 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 & 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 brands rely on so I plug into your workflow fast, with zero learning curve. ✦ 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐓𝐨𝐨𝐥𝐬 Shopify Admin ✧ Shopify Inbox ✧ WooCommerce ✧ Gorgias ✧ Zendesk ✧ Freshdesk ✧ Help Scout ✧ Re:amaze ✧ Richpanel ✧ eDesk ✧ Zoho CRM ✧ Intercom and other customer support platforms. ✦ 𝗘𝗺𝗮𝗶𝗹 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 Gmail ✧ Outlook ✧ Slack ✧ Microsoft Teams ✧ Discord ✧ Skype ✧ WhatsApp ✧ WeChat ✧ Service Point and other customer support platforms. ✦ 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 & 𝗙𝘂𝗹𝗳𝗶𝗹𝗹𝗺𝗲𝗻𝘁 ParcelPanel ✧ Track123 ✧ 17TRACK ✧ 24TRACK ✧ USPS ✧ UPS ✧ DHL ✧ FedEx ✧ YunExpress ✧ PostNL and similar platforms. ✦ 𝗔𝗜 & 𝗧𝗿𝗮𝗻𝘀𝗹𝗮𝘁𝗶𝗼𝗻 / 𝗠𝘂𝗹𝘁𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 Delivering natural, brand-aligned customer support in German, French, Spanish, Italian, Dutch, Portuguese, Arabic, Turkish, Russian, and more using ✧ ChatGPT Plus ✧ DeepL ✧ Claude ✧ DeepSeek to ensure accuracy and tone. I seamlessly adapt to your SOPs ✧ macros ✧ templates ✧ knowledge bases ✧ escalation procedures and quickly get up to speed with any email support or live chat system you use. ✦ 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 𝗜'𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱 🌐 Fashion & Apparel ✧ Beauty & Skincare ✧ Health & Wellness ✧ Supplements ✧ Bags & Accessories ✧ Jewelry ✧ Home & Living ✧ Pet Products ✧ Electronics ✧ Dropshipping ✦ 𝗪𝗛𝗔𝗧 𝗬𝗢𝗨 𝗖𝗔𝗡 𝗘𝗫𝗣𝗘𝗖𝗧 𝗙𝗥𝗢𝗠 𝗠𝗘 I've handled 𝟯𝟬𝟬+ tickets at once without losing structure or missing details,I build systems, follow them, and stay focused under pressure. ✧ Available 𝟮𝟰/𝟳, including weekends when required ✧ Proven at reducing refunds & chargebacks through proactive Customer support ✧ Reliable, detail-oriented, and easy to brief ✧ Comfortable in SOP-based, high-volume environments ✧ Ready for long-term, full-time commitment ✧ I don't just close tickets I build trust that turns one-time buyers into repeat customers ✦ 𝗛𝗜𝗚𝗛-𝗩𝗢𝗟𝗨𝗠𝗘 & 𝗣𝗘𝗔𝗞-𝗦𝗘𝗔𝗦𝗢𝗡 𝗦𝗨𝗣𝗣𝗢𝗥𝗧🚀 During peak seasons, I scale support with trained backup under my direct supervision you always deal with me, and nothing slips through the cracks. 😉 𝗦𝘁𝗶𝗹𝗹 𝗹𝗼𝗼𝗸𝗶𝗻𝗴? Your search ends here, let's turn your customer support into one less thing to worry about. ✨ Need someone who’s ready to jump in, learn your workflow, and get things done? I’m ready. 🚀 𝗟𝗲𝘁’𝘀 𝗴𝗲𝘁 𝘀𝘁𝗮𝗿𝘁𝗲𝗱: 1️⃣ Drop me an 𝙐𝙥𝙬𝙤𝙧𝙠 𝙈𝙚𝙨𝙨𝙖𝙜𝙚. 2️⃣ Click “𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲 𝗺𝗲𝗲𝘁𝗶𝗻𝗴”. 3️⃣ Choose a convenient date and time for our 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡. 4️⃣ Prefer to get started right away? Send me an 𝙄𝙉𝙑𝙄𝙏𝙀 directly. ✨ 𝗟𝗲𝘁'𝘀 𝗴𝗶𝘃𝗲 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗼𝗿𝘁𝗵 𝗿𝗲𝗺𝗲𝗺𝗯𝗲𝗿𝗶𝗻𝗴. 🤝

🇵🇰Muzaffargarh, Pakistan$4/hr100% JSS5.00 (6)Since Sep 2025
GlobeUpwork

Earnings and projects

MRR (estimate)
≈$395

An estimate from an earlier read

World#87,431 / 412k
🇵🇰Country#11,154 / 52.9k
Revenue, last 30 days
$803

Last 6 months: $2.4k

World#49,664 / 412k
🇵🇰Country#5,975 / 52.9k
Total earnings
$4.5k

Billed in all: $4.9k

World#263,502 / 412k
🇵🇰Country#30,483 / 52.9k
Per project
$564

$592 in the last 6 months

World#171,708 / 412k
🇵🇰Country#17,609 / 52.9k
Projects, last 6 months
4
0% fixed100% hourly
World#51,816 / 412k
🇵🇰Country#10,787 / 52.9k
Projects in all
8
13% fixed87% hourly
World#223,563 / 412k
🇵🇰Country#36,282 / 52.9k

Earnings, last 30 days

$4.9k+$750 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4.0k$4.5k$5.0kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 22% in WooCommerce

Ranked by MRR among everyone on Upwork with the skill.

  1. #78Shipping & Order Fulfillment Software244 freelancers · 🇵🇰 #15Top 32%
  2. #294Social Customer Service1,137 freelancers · 🇵🇰 #38Top 26%
  3. #398Order Management1,128 freelancers · 🇵🇰 #62Top 35%
  4. #587Shopify Dropshipping2,301 freelancers · 🇵🇰 #118Top 26%
  5. #595Ecommerce Support1,624 freelancers · 🇵🇰 #99Top 37%
  6. #987Order Tracking2,668 freelancers · 🇵🇰 #88Top 37%
  7. #1,345Customer Satisfaction3,986 freelancers · 🇵🇰 #115Top 34%
  8. #1,590Email Management4,968 freelancers · 🇵🇰 #77Top 32%