Allys Dennisse O.
Customer Support (EN/ES) | Virtual Assistant | Email, Chat & Data
I’m a bilingual (English–Spanish) Customer Support Specialist fast-learning with hands-on experience in remote e-commerce, billing, order management, and team coaching. I thrive in dynamic environments, handle multiple tasks efficiently, and enjoy learning something new every day to better serve customers. ✅ Empathetic & solution-focused: turning challenges into positive customer experiences ✅ Skilled in CRM, Excel, and managing orders, returns, and billing inquiries ✅ Experienced in escalations, coaching, and supporting team success ✅ Adaptable, curious, and passionate about continuous improvement I love turning complex problems into simple solutions, delighting customers, and helping teams shine. If you’re looking for someone reliable, fast-learning, and ready to tackle anything, I’m your go-to person.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.3k
Billed in all: $14,373$14k
$7.3k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 9% in Product Listings
Ranked by MRR among everyone on Upwork with the skill.
- #11Customer Satisfaction Research73 freelancers · 🇭🇳 #1Top 15%🇭🇳#1 of 1
- #18Subject-Matter Expertise161 freelancers · 🇭🇳 #1Top 11%🇭🇳#1 of 2
- #88Multitasking598 freelancers · 🇭🇳 #3Top 15%🇭🇳#3 of 24
- #159Intercom744 freelancers · 🇭🇳 #1Top 21%🇭🇳#1 of 5
- #475Product Listings5,309 freelancers · 🇭🇳 #1Top 9%🇭🇳#1 of 3
- #694Customer Satisfaction3,986 freelancers · 🇭🇳 #8Top 17%🇭🇳#8 of 43
- #888Phone Communication6,538 freelancers · 🇭🇳 #11Top 14%🇭🇳#11 of 107
- #1,067HubSpot6,807 freelancers · 🇭🇳 #6Top 16%🇭🇳#6 of 23