Erick H.

I am a bilingual Intake Specialist based in El Salvador with experience supporting law firms and service-based businesses. I specialize in handling initial client calls, qualifying leads, collecting case information, and scheduling consultations to ensure a smooth and professional intake process with a background in business administration, customer service, and sales, I bring strong communication skills, attention to detail, and a client-focused approach. While my primary focus is legal intake, I also have experience supporting medical-related services. I am proactive, reliable, and committed to helping firms improve intake efficiency, increase lead conversion, and deliver an excellent first impression.