Sheila Marie C.

Shopify Customer Service / Ecommerce Support

Motivated Customer Support Representative with excellent problem-solving skills and a customer-first attitude. Skilled in handling diverse customer concerns and maintaining professionalism under pressure. 3 years in Customer Support 3 years working with Chinese Suppliers 1 year handling disputes - PayPal - Shopify CB - Stripe - Airwallex 5+ CRM tools used - Freshdesk - Zendesk - Gorgias - Tidio - Gmail Can do basic task in shopify - Refunds - Replacement - Return - Fulfillment - Dispute - And more Thank you for taking the time to review my application. I look forward to the opportunity to contribute to your team and provide outstanding customer support.