Skip to content
BackNov 7
Sheila Marie C.

Sheila Marie C.

Shopify Customer Service / Ecommerce Support

Motivated Customer Support Representative with excellent problem-solving skills and a customer-first attitude. Skilled in handling diverse customer concerns and maintaining professionalism under pressure. 3 years in Customer Support 3 years working with Chinese Suppliers 1 year handling disputes - PayPal - Shopify CB - Stripe - Airwallex 5+ CRM tools used - Freshdesk - Zendesk - Gorgias - Tidio - Gmail Can do basic task in shopify - Refunds - Replacement - Return - Fulfillment - Dispute - And more Thank you for taking the time to review my application. I look forward to the opportunity to contribute to your team and provide outstanding customer support.

🇵🇭Hagonoy, Philippines$5/hr90% JSSSince Sep 2025
GlobeUpwork

Earnings and projects

MRR
$759

Last 6 months ÷ 6

World#60,255 / 412k
🇵🇭Country#11,835 / 56.3k
Revenue, last 30 days
$724

Last 6 months: $4.6k

World#52,836 / 412k
🇵🇭Country#11,457 / 56.3k
Total earnings
$9.8k

Billed in all: $11k

World#197,884 / 412k
🇵🇭Country#32,104 / 56.3k
Per project
$9.8k

$4.6k in the last 6 months

World#16,277 / 412k
🇵🇭Country#3,778 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$10.6k+$724 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.5k$10.0k$10.5k$11.0kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings.

Skill rankings: Top 18% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #1,684Zendesk5,908 freelancers · 🇵🇭 #936Top 29%
  2. #3,610Email Support14,954 freelancers · 🇵🇭 #2,287Top 24%
  3. #5,301Virtual Assistance29,113 freelancers · 🇵🇭 #2,188Top 18%
  4. #8,330Customer Service37,167 freelancers · 🇵🇭 #4,632Top 22%