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Josue P.

Josue P.

English-Spanish Chat/Email Support Agent | Data Entry & Order Process.

Looking for a reliable Virtual Assistant, Customer Service Agent or Data Entry Specialist with strong back-office experience? I’m a bilingual (English–Spanish) data and operations support professional with 5+ years of experience working in structured, process-driven environments. My background includes data entry, order processing, email management, CRM systems, underwriting support, and quality assurance, along with written customer support via live chat and email. I specialize in accuracy, organization, and consistency, ensuring clean data and smooth operational workflows. 🏷️ Core Expertise: ⏩ Data Entry & Data Validation ⏩ Typing & Transcribing Services (125+ WPM) ⏩ File Management (Excel / Google Sheets) ⏩ CRM & ERP Systems (including Oracle) ⏩ Back-Office & Administrative Support ⏩ Order Processing & Documentation Review ⏩ Quality Assurance & Process Adherence ⏩ Live Chat & Email Support I’m a fast learner and adapt quickly to new tools and systems. I’m highly detail-oriented, dependable, and comfortable working independently on high-volume or repetitive tasks that require focus and precision. You can expect: ✅ Accurate and reliable work ✅ Strong attention to detail ✅ Clear written communication ✅ Consistent availability for remote work ✅ Flexible schedule, including night shifts If you’re looking for support to keep your data, systems, and operations running smoothly, I’d be happy to connect.

🇩🇴Santiago de los Caballeros, Dominican Republic$6/hr75% JSSSince Sep 2025

Earnings and projects

MRR
$724

Last 6 months ÷ 5.4 months active (since May 2026)

World#62,205 / 412k
🇩🇴Country#325 / 1,225
Revenue, last 30 days
$0

Last 6 months: $3.9k

Total earnings
$3.9k

Billed in all: $4.2k

World#274,937 / 412k
🇩🇴Country#892 / 1,225
Per project
$3.9k

$3.9k in the last 6 months

World#43,571 / 412k
🇩🇴Country#218 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇩🇴Country#338 / 1,225
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇩🇴Country#927 / 1,225

Earnings, last 30 days

$4.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4,100$4,150$4,200$4,250Oct 9Oct 24Nov 8

Skill rankings: Top 10% in Transcript

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Live Transcription127 freelancers · 🇩🇴 #1Top 12%
  2. #68Transcript674 freelancers · 🇩🇴 #1Top 10%
  3. #95Live Chat Software438 freelancers · 🇩🇴 #2Top 22%
  4. #123Software736 freelancers · 🇩🇴 #1Top 17%
  5. #179Chat & Messaging Software924 freelancers · 🇩🇴 #7Top 19%
  6. #289Audio Transcription2,774 freelancers · 🇩🇴 #3Top 10%
  7. #294Email1,368 freelancers · 🇩🇴 #11Top 21%
  8. #542Spanish3,288 freelancers · 🇩🇴 #67Top 16%