Josue P.
English-Spanish Chat/Email Support Agent | Data Entry & Order Process.
Looking for a reliable Virtual Assistant, Customer Service Agent or Data Entry Specialist with strong back-office experience? I’m a bilingual (English–Spanish) data and operations support professional with 5+ years of experience working in structured, process-driven environments. My background includes data entry, order processing, email management, CRM systems, underwriting support, and quality assurance, along with written customer support via live chat and email. I specialize in accuracy, organization, and consistency, ensuring clean data and smooth operational workflows. 🏷️ Core Expertise: ⏩ Data Entry & Data Validation ⏩ Typing & Transcribing Services (125+ WPM) ⏩ File Management (Excel / Google Sheets) ⏩ CRM & ERP Systems (including Oracle) ⏩ Back-Office & Administrative Support ⏩ Order Processing & Documentation Review ⏩ Quality Assurance & Process Adherence ⏩ Live Chat & Email Support I’m a fast learner and adapt quickly to new tools and systems. I’m highly detail-oriented, dependable, and comfortable working independently on high-volume or repetitive tasks that require focus and precision. You can expect: ✅ Accurate and reliable work ✅ Strong attention to detail ✅ Clear written communication ✅ Consistent availability for remote work ✅ Flexible schedule, including night shifts If you’re looking for support to keep your data, systems, and operations running smoothly, I’d be happy to connect.
Earnings and projects
Last 6 months ÷ 5.4 months active (since May 2026)
Last 6 months: $3.9k
Billed in all: $4,185$4.2k
$3.9k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 10% in Transcript
Ranked by MRR among everyone on Upwork with the skill.
- #15Live Transcription127 freelancers · 🇩🇴 #1Top 12%🇩🇴#1 of 1
- #68Transcript674 freelancers · 🇩🇴 #1Top 10%🇩🇴#1 of 8
- #95Live Chat Software438 freelancers · 🇩🇴 #2Top 22%🇩🇴#2 of 7
- #123Software736 freelancers · 🇩🇴 #1Top 17%🇩🇴#1 of 4
- #179Chat & Messaging Software924 freelancers · 🇩🇴 #7Top 19%🇩🇴#7 of 16
- #289Audio Transcription2,774 freelancers · 🇩🇴 #3Top 10%🇩🇴#3 of 12
- #294Email1,368 freelancers · 🇩🇴 #11Top 21%🇩🇴#11 of 22
- #542Spanish3,288 freelancers · 🇩🇴 #67Top 16%🇩🇴#67 of 235