Tong E.

Administrative & Customer Support Assistant | Travel | Bilingual (Cantonese, English, Traditional Chinese) | Google Workspace, WordPress, Customer Relations I help businesses and travel focused teams provide smooth operations and excellent customer experiences by handling communication, data management, and logistics with precision and care. With a background in administration, airline customer service, and social media coordination, I bring both structure and creativity to every project. • Expertise: Administration, Customer Service, Data Entry, Payment Tracking, Scheduling, Travel Coordination, Google Workspace, WordPress, Social Media Updates • What you’ll get: Organized operations, timely follow-ups, accurate data handling, and friendly communication with customers in Cantonese, Traditional Chinese, and English. • Process: I manage daily tasks efficiently using Google tools, communicate clearly with clients and teammates, and ensure smooth coordination of travel schedules, bookings, and content updates. My approach focuses on attention to detail, proactive support, and a positive working attitude.